Characteristics of office property management

(A) high management requirements, high technology content

Due to the large scale, multi-function and advanced equipment of the modern office building itself, there are many large customers, and the management requirements in all aspects are higher. Especially the modern intelligent office building, because all of them adopt the most advanced technology and equipment, puts forward higher requirements for property management personnel. Property management personnel should not only have management knowledge, but also have professional technical knowledge to control these equipment, and shoulder the heavy responsibility of managing and maintaining these equipment systems. At the same time, property management personnel should also guide customers to use these equipment correctly to avoid artificial damage to the equipment.

(2) There are many facilities and it is difficult to manage.

There are many office workers in the office building. Computers, printers, photocopiers, fax machines, telephones and other office equipment are basically used all day. Therefore, it is necessary to ensure the normal operation of the power supply system. Otherwise, it will directly affect the work efficiency of office staff in the building, bring huge losses to customers, lead to customer dissatisfaction, and even complain or claim.

In order to provide customers with a comfortable working environment and eliminate the possibility of spreading germs through air-conditioning and ventilation pipes, the property management company must ensure the normal operation of the air-conditioning system in the building and regularly disinfect the air-conditioning and ventilation pipes to ensure that the temperature, humidity and air quality in the building meet the relevant national standards.

In order to ensure the normal domestic water consumption of customers, the property management company must regularly maintain the water supply and drainage system equipment in the building, and clean and disinfect the domestic water tank on time to ensure the water safety of customers.

For those customers who work in high-rise buildings, elevators are the most important means of transportation. If the elevator breaks down, it will bring great inconvenience to customers' travel. Therefore, the property management company must formulate strict elevator operation and maintenance system, improve the safety of elevator operation and ensure the normal use of customers through reasonable operation and scientific maintenance.

Ensuring the smooth communication channels between customers and the outside world is one of the important tasks of modern intelligent office building property management. In this information society, the exchange and acquisition of information is very important, which is the premise for customers to obtain huge economic benefits. Property management companies should ensure the safe operation of communication system equipment in office buildings through daily and regular maintenance of communication equipment to meet the needs of customers.

(3) The fire fighting work is heavy and the safety guarantee requirements are high.

Once a fire breaks out in an office building, the consequences will be unimaginable, so fire control work is very important. In property management, in addition to ensuring the integrity of fire-fighting equipment and facilities and the smooth flow of fire exits, it is also necessary to eliminate fire hazards, strengthen the decoration management of office buildings, and strengthen the fire prevention publicity and education for employees and customers.

Due to the large turnover of office workers and too many dead ends in the building, it is necessary to strengthen the regular patrol inspection in various regions, improve the safety monitoring measures in the building, and realize the organic combination of civil air defense and technical defense. Registration and inspection system must be established for personnel entering the office area, and strict supervision and inspection mechanism must be adopted to ensure the effective implementation of the safety management system.

In addition, in the process of property management, we should always be prepared for emergencies. Due to the complexity of equipment system, building structure and personnel in the office building, as a property management company, we should always be vigilant and ready to deal with all kinds of emergencies. Therefore, the property management company should establish a perfect emergency plan, such as the disposal plan when a fire or criminal case occurs, the disposal plan for accidental personal injury, and the public health emergency plan. , and should exercise regularly and make unremitting efforts.

(d) High requirements for a clean and elegant environment.

Because there are many office workers, it is easy to get dirty, mess up and damage building materials. In order to create a clean, tidy, elegant and comfortable office environment, the sanitation of public areas such as toilets, lobbies, corridors, stairs and elevator halls in office buildings and the sanitation of office areas should be cleaned, cleaned and maintained by professional cleaning personnel regularly.

Timely removal and regular disinfection of garbage in buildings is one of the effective means to prevent the spread of diseases. Regular external wall cleaning can also maintain a good appearance image of the office building.

Placing appropriate flowers and green ornamental plants inside and outside the office building can not only increase the visual beauty, but also purify the environment and make customers feel comfortable.