The specific contents of China Resources 12365

China Resources 12365 includes complaint acceptance, settlement, consultation and guidance, etc.

1. Complaint acceptance: China Resources 12365 accepts complaints and reports from consumers, including product quality problems, unsatisfactory services, false propaganda and illegal acts. Consumers can receive complaints by calling a hotline or submitting a complaint form online.

2. Solution: China Resources 12365 will investigate and handle consumer complaints and provide corresponding solutions according to specific conditions. This includes exchange, compensation, service adjustment, etc. , aimed at safeguarding consumer rights and satisfaction.

3. Consultation and guidance: In addition to complaint resolution, China Resources 12365 also provides consumer consultation and guidance services. Consumers can ask questions about products, services and promotional activities of China Resources Group and get relevant information and guidance.

China Resources 12365 is a customer service hotline set up by China Resources Group, which provides one-stop complaint reporting service. This service is dedicated to solving consumers' problems and complaints about various business areas of China Resources Group (such as real estate, medicine, retail, etc.). ) to protect the legitimate rights and interests of consumers.