The courier didn't come out. What should I do if the pick-up cabinet is closed?

When you encounter the situation that the door of the courier cabinet has been closed, but your courier has not been taken out, you can try the following solutions:

1? * * Contact the courier company * *

Express delivery company is the first choice. Contact the customer service center of the courier company immediately, explain your situation to them, provide the courier number, ask them if they can reopen the courier door, or arrange for you to pick up the pieces at their outlets. Different courier companies have different contact information. Usually, you can contact us through the courier company official website, customer service phone, WeChat official account, etc.

2? * * Contact the self-promotion point * *

If you choose express delivery, then you can try to contact the delivery point. See if they can extend the pick-up time or reschedule for you.

Please click to enter the picture description (maximum 18 words).

Please click to enter the picture description (maximum 18 words).

Please click to enter the picture description (maximum 18 words).

3? * * Contact the hotel * *

If you live in an apartment or building, you can try to contact the property manager. See if they can help you open the express cabinet.

4? * * Use the pick-up code of the express cabinet * *

If your courier is delivered by the courier cabinet, you can try to use the pick-up code of the courier cabinet to retrieve your courier.

Generally speaking, when the courier door is closed and the courier is not taken out, it is most important to keep calm and actively find a way. Either way, you need to actively communicate with the courier company or relevant personnel to ensure that your courier can reach your hands safely and on time.