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Which department is the property most afraid of?
Notice of china property management institute on Printing and Distributing the Grade Standard of Property Management Service in Ordinary Residential Quarters (for Trial Implementation) In order to improve the service level of property management, urge property management enterprises to provide services consistent with quality and price, guide owners to correctly judge the service quality of property management enterprises, and establish the concept of equivalent paid consumption,
Standard for service level of property management in ordinary residential quarters (for Trial Implementation);
1. The service provider and the serviced party sign a standardized property service contract with clear rights and obligations of both parties.
2, to undertake the project, the residential area * * * with parts, * * with facilities and equipment for careful inspection, acceptance procedures are complete.
3, management personnel, professional operators in accordance with the relevant provisions of the state to obtain property management professional qualification certificate or post certificate.
4, a sound property management plan, quality management, financial management, file management system.
5. Manage service personnel to dress, wear signs, behave in a standardized way, and provide positive and enthusiastic service.
Reference to the above contents: Baidu Encyclopedia-Service Level Standard of Property Management in Ordinary Residential Quarters (Trial)
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