I bought a second-hand house and the property doesn't allow me to use the elevator. I spent 3,000 yuan without a receipt. Is it reasonable? We don't understand either. Excuse me.

Hello, let me tell you from a legal point of view:

If you generally live in a residential area, you will pay a property management fee.

Property management fees generally include the operation and maintenance fees of public facilities and equipment, which are paid by the owners within the normal scope of application.

Under normal circumstances, elevators in residential areas are not freight elevators and cannot carry heavy objects for a long time. In the process of owner's decoration, long-term use of elevators will bring security risks. Under normal circumstances, the property owner will not be allowed to use the elevator to transport decoration materials.

"Regulations on the Safe Use of Residential Elevators" generally does not indicate that goods are not allowed, but it is better not to carry goods as much as possible to avoid potential safety hazards.

It is recommended that you use the freight elevator to carry decoration materials or use property lifting materials.

Of course, the property requires you to pay 3000 yuan, which is reasonable considering the small amount. You can pay if you are willing to pay. As a property, it is obviously unreasonable to charge without invoicing or even receipt. I suggest you complain about the property.