How to formulate the assessment system for farmers' market operators

Farmers' market: In order to conscientiously implement the "best" and "worst" appraisal activities of farmers' market management in the whole city, consolidate the achievements of transformation and upgrading of farmers' market, standardize the management of farmers' market, improve the management level of farmers' market, and further promote the "cleanest river dry" activity in our region, it is decided through research to carry out the appraisal activities of "controlling floating red flag hillock" in farmers' markets in the whole region. The specific scheme is as follows: 1. Guided by the spirit of Theory of Three Represents and the 17th National Congress of the Communist Party of China, the guiding ideology closely revolves around the goals of "building a city with quality of life" and "building a city with the cleanest integrity in China", adheres to the people-oriented principle, improves the management system of farmers' markets, further improves the management level of farmers' markets, and provides better services for consumers. Two. Appraisal scope: indoor and shed-top farmers' markets with fixed facilities registered in the whole region according to law (see Annex 1). Three. The objectives and key points of the activity are to ensure food safety as the center, to create a clean and comfortable shopping environment and good business order as the focus, to improve the quality of business managers and business households as the means, to strengthen daily management as the basic content, to carry out "floating red flag post management" as an effective carrier, to take regular dynamic inspections, with mixed comments, to promote the management of farmers' markets, improve services, mobilize the enthusiasm and initiative of market organizers to strive for Excellence, and improve the management level of farmers' markets in our region. Four. Evaluation content: Through the combination of supervision and inspection by administrative law enforcement departments, consumer supervision and public opinion supervision, the contents of the participating farmers' markets, such as sanitary environment management, food safety management, market order management, market facilities maintenance, market system implementation and service quality, are evaluated (see Annex 2 for the trial standards for evaluation and scoring of various functional departments). V. Organization, leadership and job responsibilities Under the organization and guidance of the leading group for market integration, transformation and upgrading, the appraisal activity of "Managing the Floating Red Flag Gang" in the farmer's market is led by the District Trade and Tourism Bureau, and closely coordinated by the District Health Bureau, the Urban Management Office, the administrative law enforcement, the Public Security Bureau, the Jianggan Industrial and Commercial Branch, the Quality Supervision Branch, the Environmental Protection Branch, the Food and Drug Administration Branch, the Traffic Police Brigade and the Fire Brigade. The responsibilities are as follows: 1. Responsibilities of the lead unit: according to the requirements of the activity plan, formulate the work plan and strengthen the guidance, supervision and inspection of the activities. Organize personnel to evaluate the activity of "Managing the Floating Red Flag Post". 2. Responsibilities of the town and street: According to the requirements of the plan, organize the farmer's market to carry out the appraisal activities of "managing the flowing red flag hillock", implement long-term management measures, establish corresponding leading institutions, formulate work objectives and measures, carry out daily inspection of the farmer's market, urge the farmer's market to strengthen daily management, implement various systems, coordinate the relationship between the farmer's market and surrounding units, maintain the normal business order of the farmer's market, and timely study, summarize and popularize the successful experience of farmer's market management. 3. Responsibilities of the organizer: According to the work objectives issued by the organizer and the requirements of the municipal government to carry out the management activities of the farmers' market, conduct self-examination on the dirty, chaotic and poor phenomena in the market, formulate corresponding rectification measures, further improve the daily management system of the farmers' market, organize farmers' market managers to participate in training, clarify the responsibilities and requirements of the managers, establish post responsibility system, strengthen the internal assessment mechanism, and ensure the management of the farmers' market is in place. 4. Responsibilities of relevant departments: Actively participate in inspection and evaluation according to their responsibilities and activities, cooperate with relevant security work, strengthen daily supervision, and strictly investigate and deal with all kinds of illegal acts. Identification method of intransitive verbs 1. "Governance flow red flag gang" appraisal activities once a month, led by the Trade and Tourism Bureau, organize relevant departments to inspect and appraise the farmers' markets. 2. There were 6 floating red flags in the activity, which were awarded to the top 6 in the farmer's market appraisal. 3. The results of activity appraisal are reported in Jianggan service industry every month; The annual comprehensive evaluation is based on the individual evaluation of each functional department and the number of red flags obtained each month, and combined with the unannounced visits organized by the district, the comprehensive evaluation is made. According to the score, six award-winning farmers' markets for "Managing the Flowing Red Flag Gang" activities were determined in the whole region, and published in Jianggan Daily, which was subject to social supervision and evaluation. Seven. Reward and punishment measures 1. In the monthly appraisal, the person in charge of the farmer's market who won the "management of mobile red flag post" gave 800 yuan RMB rewards respectively; 2. The farmer's market, which was named as the 6 winners of the annual "Mobile Red Flag Gang Management", was awarded 4,000 yuan respectively; 3, in the annual appraisal "mobile red flag hillock" activities, the farmer's market without mobile red flag, to informed criticism, and ordered the market organizers and market leaders to make a written inspection. Attachment: 1: List of Farmers' Markets in Jianggan District and Responsible Units II: Trial Criteria for Assessment and Scoring of Farmers' Markets in Jianggan District March, 2008 16 CC: Municipal Trade Bureau, District No.4 Office, Zhenjie Office, Chuangjian Office, Satisfaction Office, Trade and Tourism Bureau, Administrative Law Enforcement Bureau, Health Bureau, Urban Management Office, Jianggan Industrial and Commercial Branch, US Food and Drug Administration Branch, etc. Zhou Zhihong and Liu Xing, the leading group for comprehensive improvement of farmers' markets in Jianggan District, issued 70 attachments 1: list of farmers' markets in Jianggan District and list of responsible units: Ji Shen farmers' market in Zhanongkou Street and Nanxiaobu farmers' market in Kaixuan Street in Sanliting Farmers' Market on March 65438, 2008. Fang Jing Farmers' Market: Caihe 1st District Farmers' Market in Caihe Street, Caihe 2nd District Farmers' Market, Beiting Farmers' Market, Kannonji Farmers' Market, Qingtai Farmers' Market, Sanbao Farmers' Market in Sijiqing Street, Five Blessingg Farmers' Market, Jianqiao Town Farmers' Market in Shuixiang, Pudong Farmers' Market, Nongkou Farmers' Market, Zhanongkou Farmers' Market Pengbu Town Pengbu Farmers' Market, Qibao Farmers' Market, COSCO Farmers' Market, Yanjianong Farmers' Market Jiubao Town Jiubao Farmers' Market Ding Qiao Town Ding Qiao Farmers' Market Attachment 2: Jianggan District Farmers' Market to carry out the "Management of Mobile Red Flag Gang" appraisal activities and standard inspection items, inspection contents, location and target requirements, grading standards, full marks, remarks on hardware facilities management 1, and the appearance of the building facade is intact and there is no broken wall; The outer wall is clean and tidy. 0.5 points 15 points 2. The logo above the market gate is clear, definite and complete; Logos, fonts and colors should be used as needed. 1 min 3. The name and logo of the operator are unified and standardized. 0.5 points and 4 points. Signs such as business license, star rating and green market are hung in the market according to regulations. 1 minute 5. There are no illegal buildings inside and outside; The house and equipment were not damaged. 0.5.6. Channels in the market are unblocked, with the width of main channel ≥ 3m, shopping channel ≥ 2.5m and other channels ≥ 2m. 7, interior wall painted clean 0.5 points, the bottom to +0.8 meters application of ceramic tile veneer; The market business desk is paved with tiles, flat and undamaged; The booth guardrail facilities are good. 1 minute 8. Booths, business premises and shelves shall be set reasonably, neatly and uniformly. 1 minute 9. The ground should be paved with floor tiles or other materials with good anti-skid performance, and should be flat and undamaged. 10, supporting water supply, drainage and sewage facilities are good, 0.5 points will be deducted; Keep the floor dry. 1: 1 1. It meets the fire-fighting conditions, is equipped with indoor fire hydrant system and has complete fire-fighting facilities. 1 min 12. The live poultry sales area is relatively independent, with a closed slaughter room and good exhaust, washing, sewage (water) treatment and disinfection facilities. 1 min 13. Laying of water pipes and wires (wires should pass through pipes), and market lighting meets commercial requirements. 0.5 points 14, with publicity column, publicity bulletin board, shopping guide map, service desk and suggestion box (original); Announce complaint telephone numbers, fair scales and multimedia display screens. Deduct 0.2 points 15 for each missing item. The vegetable pesticide testing room is located in the business area, and the demonstration farmer's market is located at the entrance. 1 min 16, the business area of cooked food products in the front store and the back market shall not be less than 35 square meters, and the use area of sales premises shall not be less than 15 square meters. The cooked food room is fully enclosed with swimming pool, air conditioning and other facilities. The production and sales meet the relevant requirements of the Regulations on the Management of the Production and Operation of Cooked Food Products in Hangzhou. 1 min 17, with rest seats, boiled water supply, broadcasting, information desk and other services. 0.5 point: 18, unify the market facade and logo, unify the business license and hanging position, and unify the setting of billboards, advertisements and notices in the market. Check the contents, parts and targets of the project, and deduct 0.5 points. The grading standard is full marks. Remarks: market system management 1, territorial supervision, and responsible subjects in place; Can conscientiously perform the duties of the organizer and do a good job in service. 2 points 18 points 2. Abide by the relevant national laws and regulations and obey the management of the local government; Report statistical data in time. 1 minute 3. The management system is sound, the market management manual is compiled, the post target responsibility system is implemented, and the personnel, posts and responsibilities are fixed. 4, the implementation of the business deposit system, 2 points; Business owner training; Build a team; Business households understand and abide by the market system. Three minutes and five minutes. Market managers and commercial service personnel should wear uniform clothes and service certificates. 1 min 6. Establish a record system of good behavior and bad behavior of business households; Information disclosure, input multimedia for consumers to inquire. 7, open government system 2 points, accept the supervision of the masses; Complaints were accepted in time, and the handling rate reached 100%. 1 minute 8. The fire control, public security and safety systems are sound, and the responsibility measures are in place, in line with relevant regulations, and no accidents occur throughout the year. 2 points 9, attach importance to file management, complete information and all kinds of accounts, neatly bound. 2 points: 10, "Three Guarantees", market order, sanitary environment, safety management, peripheral management and other systems are implemented. 2. Health and environmental management 1. The roads, sidewalks, public places and green belts around the market are clean and tidy; The phenomenon of no trees and dead trees in greening. 3 points, 20 points, 2. Spitting, urinating and doodling are not allowed inside and outside the market. Two minutes and three minutes. During the operation, the site will be cleaned all the time and the ground garbage will be cleaned at any time. The ground garbage in the passage must be cleaned up within 3 minutes; Each booth has a cleaning bucket (bag), and the ground is clean and tidy; The goods and business tools in the booth are placed neatly. 7.4. Walls, counters, doors, windows, lights, posts, etc. The site is clean, free of cobwebs and dust. 2.5. Centralized setting of standardized garbage bins, no damage, dissatisfaction, garbage and sundries outside the box, and timely collection. 2 points for rooms without garbage, and 2 points for others missing, 1 point. 6. Toilets in the market meet the second-class standards, the facilities are in good condition, the ground and closed rooms are clean without water, and the ventilation is free of peculiar smell. 2 points: 2 points will be deducted if the toilet fails to reach Class II, and 1 point will be deducted for other missing items. 7. Implement the responsibility of market sanitation management, with a special person in charge of market sanitation (business area 1500 square meters, 4-6 people; The business area is more than 1500 square meters and less than 2500, with 6-8 people; Business area of more than 2500 square meters 8- 10 people). 2 points to check the contents, parts and objectives of the project. The grading standard is full marks. Remarks: market order management 1, do not bully customers, buy and sell strongly; There is no shortage of money, and there is also the act of driving up prices. 3 points: If one of the above behaviors is found, 2 points and 23 points will be deducted respectively; 2. Clear product identification and standardized product identification. 2 points vegetables, fresh goods set the center guidance price, others are clearly marked according to the regulations. 3, complete licenses, unified hanging or using multimedia query, business within the approved range of goods. 2 points 4, commodity city, reasonable layout; The goods in the booth should be placed neatly, and there should be no hanging, piling or misplacing. 4 points and 5 points, business personnel to provide unified accreditation services. Two minutes and six. There are no vehicles entering or leaving the venue, and there are no stalls, occupation of roads and mobile operations. Two minutes and seven. All booths use electronic scales that have passed the inspection by legal institutions; The place should not be lower than the counter, which is convenient for consumers to check. 2 points 8. Special industries should apply for relevant business licenses. 2.9. There are no mobile vendors and stalls at the entrance of the venue, and the off-site vehicles are parked in a unified and orderly manner. 3 points: 10. Business households do not occupy the road and set up stalls by the door. 1 minute food safety management 1, comprehensive use of environmentally friendly degradable plastic bags; Non-toxic and harmful plastic packaging bag. Three minutes, 24 minutes, two. According to the temperature requirements of commodities (food), business facilities and appliances are configured and business rooms are set up. Four minutes and three. The health status of employees engaged in cooked food products meets the relevant requirements (the operator's health certificate and hygiene license are complete); Food containers and packaging meet food safety requirements, and directly imported food is stamped and covered. 2 points 5, edible agricultural products are tested according to regulations, and the test results are published on the electronic display screen or bulletin board in time; The test results were transmitted to the Internet in time. 3 points 6, vegetables, livestock and poultry, meat, bean products, stewed vegetables, bulk wine and other commodities to implement access management, certificates, photos and other procedures are complete, the account registration is complete; No expired food, no illegal wildlife sales. Five minutes and seven. Cooked food operators should wear clean work clothes and hats, maintain personal hygiene, and may not leave long nails, paint nail polish or wear ornaments. Two minutes and eight. There are no "three noes" commodities, fake and shoddy commodities and commodities prohibited from being sold by the state. 3: 9, the site is equipped with facilities to eliminate the four pests, and activities to eliminate the "four pests" are often carried out; Cooked food stalls and business premises are equipped with "three defenses" against flies, dust and corrosion, as well as facilities such as hand washing and disinfection. 2 points