Job Recruitment Website - Property management - What should I do if the property service is not up to standard and I don't pay the property fee?
What should I do if the property service is not up to standard and I don't pay the property fee?
1, the owner should pay the property service fee on time, even if he is not satisfied with the property service, he can't refuse to pay; Fails to pay, the realty service enterprise has the right to bring a lawsuit to the people's court;
2. If the owner has any objection to the property service, he can complain to the customer service department of the property company, or seek help from the government departments such as the street office, the housing authority and the mayor's hotline;
3. Owners can also complain to the Property Management Association. Once verified, the property company will face credit deduction points, and in serious cases, its license may be revoked;
4. If the court decides that the owner needs to pay the property fee, the owner shall abide by the judgment; If the owner continues to refuse to pay the fee, the property company may apply to the court for compulsory execution.
The danger of being sued for not meeting the property service standards and paying property fees;
1. Personal credit record may be affected: if the property fee is not paid on time, even if the service is not up to standard, it may be recorded in personal credit record once it is sued;
2. Additional legal expenses may be incurred: once legal proceedings are entered, additional expenses such as attorney's fees and legal fees may be required;
3. It may damage the relationship between the owner and the property management company: long-term legal disputes may lead to the deterioration of the relationship between the two parties, which is not conducive to subsequent communication and problem solving;
4. It may affect the living environment: If most owners refuse to pay the fees because of the unsatisfactory service, it may lead to the property management company's failure to provide services normally, further affecting the quality of the living environment.
To sum up, the owner should pay the property service fee on time, even if he is not satisfied with the service, he can't refuse to pay it, otherwise he may be sued. If you have any objection to the service, you can complain to the property company or ask the government for help, or even complain to the property management association. Failure to pay property fees on time may affect personal credit records, generate additional legal fees, damage the relationship with property companies, and affect the quality of living environment. Therefore, the best way to solve the problem is to abide by the judgment and avoid refusing to pay the fee.
Legal basis:
People's Republic of China (PRC) Civil Code
Article 944
The owner shall pay the property fee to the property service provider as agreed. If the property service provider has provided services in accordance with the agreement and relevant regulations, the owner shall not refuse to pay the property fee on the grounds that he has not accepted or does not need to accept the relevant property services. If the owner fails to pay the property fee within the time limit in violation of the agreement, the property service provider may urge him to pay it within a reasonable period of time; If the payment is not made within a reasonable period, the property service provider may bring a lawsuit or apply for arbitration. The property service provider shall not stop power supply, water supply, heat supply and gas supply to demand payment of property fees.
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