Is it illegal for the doorman not to let the residents in the community leave things temporarily? They are often not at home, and things bought online can't be signed for normally. At first, the doorm

Is it illegal for the doorman not to let the residents in the community leave things temporarily? They are often not at home, and things bought online can't be signed for normally. At first, the doorman in the community was allowed to leave things. It is not illegal for the doorman not to let the residents of the community leave their property temporarily.

Legal analysis

Specifically, the management of express service can be negotiated with the property, and the property enterprise can provide services for the owners according to its own conditions. Some commercial housing communities provide free collection services in response to the owners' requirements. Government departments should encourage the properties to do good deeds, but do not force them to provide services for old residential properties that are already understaffed, such as after-sales public houses. Owners need services and property should avoid risks, so a clear division of responsibilities is very necessary. For the benefit of both parties, the owner who does not receive the express delivery can issue a power of attorney to the property and entrust the property to sign for the express delivery instead of himself. However, the owner needs to clearly tell the property what the mail is, and both parties have agreed whether the property can be unpacked and accepted, how to deal with the problems, and when the owner will pick up the goods. Although it is troublesome, it is good for both sides. Residential areas generally belong to property management, and the residents in residential areas are diverse and complex, and it is usually difficult for doormen and security guards in residential areas to identify the owners. The content of express delivery is not guaranteed and difficult to manage, which is one of the reasons why community doormen are generally reluctant to accept express delivery. Residential property refers to buildings with residential functions for people to live in, including residential quarters, single residential buildings, apartments, villas, resorts and so on. , as well as supporting facilities, equipment and public venues.

legal ground

People's Republic of China (PRC) Civil Code

Article 284 The owner may manage the building and its ancillary facilities by himself, or entrust the management to the property service enterprise or other managers. The owner has the right to replace the realty service enterprise or other managers selected by the construction unit according to law.

Article 285 A realty service enterprise or other manager shall accept the entrustment of the owner, manage the buildings and their ancillary facilities within the building division in accordance with the stipulations of the realty service contract in Part III of this Law, accept the supervision of the owner, and promptly answer the owner's inquiries about realty service. Property service enterprises or other managers shall implement emergency measures and other management measures implemented by the government according to law, and actively cooperate with relevant work.