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Quality policy of Tiandi source

Quality policy:

Pursuing excellent management and improving the quality of human settlements

Create more value and build a world of love

Quality objectives:

1, customer satisfaction rate ≥75%

2. The handling rate of customer complaints is 100%.

3. The acceptance rate of this project is 100%.

4, no major quality and safety accidents.

Interpretation of quality policy:

■ The key to product quality of the company lies in quality management, and the key to quality management lies in the management quality of each process of the company. Therefore, we believe that excellent management is the basis of improving product quality. We advocate the pursuit of excellent management, adopt advanced management standards, strictly abide by national laws and regulations, actively learn from the management experience of benchmark enterprises in the same industry, constantly improve the overall management level of the company, and commit ourselves to the pursuit of excellent management.

■ A tasteful house is not only our physical and mental residence, but also our emotional and spiritual home to protect our family, feel human nature and enjoy human relations. We have been committed to building humanized houses and family homes; Committed to providing family-friendly sales and property management services for owners; Committed to building a harmonious neighborhood culture and creating a warm living atmosphere. Therefore, we take "the heart in the room, the heart in the roof" as the company's product concept, and use the sense of mission to improve the quality of human settlements to promote the sense of responsibility and improve product quality. Tiandi will never ignore its responsibilities: we will strive to create value for customers, provide high value-added products and services, and create more comfortable working and living space; We should strive to create value for shareholders and continue to repay shareholders with rich profits; We should also strive to create value for employees and provide them with opportunities and stages to show themselves, display their talents and realize the value of life; We should strive to create value for the society and regard our contribution to the society as the foundation for us to settle down. We deeply realize that quality is the basis of creating value. To create more value, we must attach great importance to the quality of products.

■ "To be the most valuable and creative listed company" is our development vision. So we advocate more value and more care. We firmly believe that product quality is the last word. Excellent product quality is the magic weapon for customers to like us, and it is also the key for us to create value. We spare no effort to pursue the improvement of quality tirelessly.