Job Recruitment Website - Property management - "All five-star" Guangxi property management personnel beat female owners in public, and they were aggressive. Why are they anti-customer oriented now?

"All five-star" Guangxi property management personnel beat female owners in public, and they were aggressive. Why are they anti-customer oriented now?

The role exchange is true! Say? The customer is God? Why has the relationship between the property and the owner changed? The normal operation of the property is inseparable from the owner's financial support, which is equivalent to a contract employment relationship. It is really hard to understand that the owners have invested reasonably in the property management community, but the property staff have combined their fists and feet with the owners of the community! Why is the property like this? Horizontal? ? This is really worth pondering.

1, the property manager beat the female owner10/0/On October 7, a contradiction between the property and the owner occurred in a residential area in Nanning, Guangxi, during which the verbal conflict escalated into physical conflict. What's more, a female owner in the residential area was beaten by the property manager. The situation at the scene was very bad and chaotic. According to the live video, after a property worker pushed down a woman, he punched and kicked the yellow woman who fell to the ground many times. According to the owners of the community, it is because the property forcibly removed the water meters of some owners of the community, which caused the dissatisfaction of the owners. This is the root cause of the contradiction between property and community owners. The owner of the residential area said: the residential property did not reach the approval of the price department, and the charges were arbitrary. The property chose ten owners to steal their water meters. The community owners felt bad at first sight, so they went to defend their rights! ? In the process of safeguarding rights, there are policemen on the scene, but the property manager is still very arrogant to beat the female owners of the community!

2. The property has another statement, and one of the property staff said:? At that time, the conflict broke out because some owners were in arrears for two years in utilities, property fees, swimming pool fees and so on. . The owners do not agree with this statement, because these charges they said to the property have not been approved by the relevant departments and are in line with the rules. Charges that are not approved by the relevant departments are definitely arbitrary charges. Without the consent of the owner, the water meter was forcibly removed, and the water and electricity were cut off, which led to the owner's dissatisfaction with the door-to-door rights protection and discussion, and even being beaten, which really made people angry.

Nowadays, the two sides hold their own words, emotional, lovers talk, and contradictions escalate. How can we effectively solve this problem? Really need to focus on intervention! However, it is undeniable that no matter who is right or wrong, the property should not take such a rude explosion to solve the problem. I don't know whether it is the personal behavior of the staff or the company's method of managing the community. This is not desirable. I hope that the server and the server can understand each other and tolerate each other, so this kind of thing will not happen again.

3. Effective property management is very important. Property management often has problems. There is an urgent need to manage the property market! Property management is a livelihood issue. Can this phenomenon be broken? Then it is necessary to make substantial changes, for example, the establishment of industry committees should be more convenient, and the behavior of property should be regulated by industry committees. Because the industry Committee can represent the residents of the community, the property is for the residents to live and work in peace and contentment, so we must hear the real thoughts of the owners. Now the power of online media is enormous, and the timely supervision of relevant media is definitely needed to standardize property behavior. For the property that damages the legitimate interests of community owners, it is necessary to increase the punishment and resolutely deal with it seriously. Make an example of others? In order to establish a positive image. Secondly, that is to say, residential property should live in harmony with the owners, no matter what problems arise, they must persist. Peace is the most important thing? Problem-solving attitude, otherwise it will only escalate the problem!