I wonder if it's useful to call 95598 when the power goes out. What will you do if the power goes out in the community? Are you waiting for the property management?

If you are a power customer of Guangdong Power Grid Corporation and there is a power outage,

1. If it is judged that it is a home power failure, it may be a line fault behind the meter or a switch trip. In this case, it is recommended that you try to reset the indoor switch while ensuring your own safety.

If it cannot be operated, it is suggested that you entrust a qualified construction unit to handle it.

2. If it is judged that there is a power outage in this area, this situation may be caused by a sudden failure of the power supply line. It is recommended that you call the 24-hour power supply service hotline 95598 for specific information.

3. If there is a power outage, it is an emergency and it is impossible to inform the customer in advance; I'm very sorry for the inconvenience. The power supply department will try its best to repair it and try to reply to you in the shortest time.

4. In case of planned power failure, the power supply department will notify by SMS seven days in advance, and in case of temporary power failure, it will notify by SMS 24 hours in advance.

If you need to know more information about power outage and power resumption, you can also follow the public platform of "China Southern Power Grid 95598" through WeChat, and click My Power Use >; Power outage/maintenance > select power consumption area and region >; After entering the "verification code"

Submit, you can query the power outage information.

I hope our answer is helpful to you.