What services do you need to serve the owners if you want to start a property management company? How many people does it take to manage a residential property of 200,000 square meters?

Work content of early intervention in office building property management

Work content of early intervention:

(1) Key points in the design stage:

1, check whether the supporting facilities are perfect, such as post office, business center, cleaning service room, garbage room, parking lot, bicycle garage, boiling water boiler (room), smoking area, staff canteen, toilet, etc. In addition, logistics facilities such as property management rooms, warehouses, staff passages, dressing rooms, engineering workshops, duty rooms and sentry boxes.

2, check the design of water and electricity supply capacity and energy cost calculation. According to the functional requirements of the office building, and considering the equipment used by different owners (tenants) and their development needs, review the hydropower capacity, especially the regional power supply capacity. For buildings with diverse functions, the configuration of mechanical and electrical equipment and the regional calculation of energy costs (water, electricity and gas) must be considered.

3. Check whether the equipment layout of safety monitoring system and fire fighting system is reasonable and practical, and whether there are dead ends.

4. Check whether the selection of building materials is reasonable. Design units and developers pay more attention to beauty and procurement costs, and property management companies should make suggestions on the difficulty and cost of their later maintenance.

5, check the configuration of mechanical and electrical equipment is reasonable. Property management companies should make suggestions on the selection of various electromechanical systems (elevator, communication, heating, air conditioning, monitoring and fire control host, sewage treatment system, fresh air system, etc.). ) mainly from different functions and different owners' use requirements, energy saving requirements, safety requirements, as well as the difficulty and cost of equipment maintenance.

(2) Key points of work in Jian 'an project stage:

1. Assist the Employer to review the construction organization design, construction technical scheme and construction progress plan proposed by the Contractor;

2. Assist the Employer to review the list of materials and equipment, specifications and quality and the project contract proposed by the Contractor;

3. Assist in controlling the progress of the project: the property management company assists in solving the problems in the construction by analyzing and comparing the construction scheme and the site situation, puts forward the measures, time limit and undertakers to solve the problems, and urges them to be realized;

4. Assist in project quality control: participate in the formulation of bidding conditions and contract terms for major projects and equipment; Assist and urge the contractor to establish a quality assurance system (quality management objectives, procedures and methods) and set up a person in charge of quality inspection; Especially for mechanical and electrical equipment, the property management company should check and accept the whole process of ordering, purchasing, packaging, transportation, storage, installation, debugging and finished product protection, make quality records and analysis, put forward opinions and help deal with quality problems;

5, check the fire safety measures and insurance contract terms;

6. Collect and arrange contract documents and technical files.

(three) the main points of the preparatory stage before the opening operation:

1, "Everything is made in advance", and the property management company should negotiate with the developer to formulate a detailed (weekly) work plan and schedule control table according to the progress of the project and the rental and sale of buildings;

2. Draft the entrustment contract for building property management and sign it with the developer;

3. Negotiate with the developer to formulate a convention on building management and maintenance, and report it to the Municipal Bureau of Premises for approval and filing;

4. Open the project bank settlement account, manage the capital account and establish the account;

5. Work out the rental price and marketing plan with the developer; Understand the commitments of contracted owners, tenants and developers in property management, so as to formulate corresponding services and solutions;

6. Make the insurance plan during the operation period of the building, sign the insurance contract, and pay attention to its connection with all risks of the building;

7. Formulate the post setting and staffing of building property management, and list the personnel arrival schedule;

8. Develop outsourcing projects and sign outsourcing contracts; Formulate and summarize the purchasing lists of various departments (office furniture, equipment and supplies, engineering tools and materials, cleaning machines and supplies, work clothes and lockers, security equipment and supplies, printed materials, building signs, etc.). );

9. According to the pre-opening personnel plan, personnel wages and benefits, office expenses, outsourcing contract expenses, purchase list, etc., prepare the start-up expenses budget and submit it to the developer for approval and implementation;

10. Prepare the property management fee budget according to the building equipment and the service requirements of the owners and tenants, and determine the monthly management fee per square meter of the building; According to the equipment situation and the use function requirements of the owner, formulate the energy cost measurement and allocation scheme and principle; Determine the service items and various charging standards;

1 1, postal address and postal procedures;

12. project: continue to assist the developer to supervise the progress and quality of the project; Train all engineering personnel to familiarize them with buildings, systems and equipment; Participate in the installation, commissioning, acceptance and handover of buildings, documents, drawings, facilities and equipment; Accept the training of electromechanical suppliers; Record all defects and problems, and urge contractors and suppliers to make rectification; Establish drawings and data files, equipment files, contact files of contractors and suppliers and relevant municipal departments; Assist developers to sign warranty contracts for various projects and equipment; Handle the handover procedures with the developer (including the handover of fire safety responsibility);

Key points of handover content:

Name list/address, brand name and postal code of the property right.

● Use drawings and equipment as manuals.

● Training of suppliers/contractors

● License certificate or license issued by the government and industry authorities.

● Key

● Special tools and spare parts

● Time limit for confirmation and resolution of remaining problems.

● Guarantee/warranty arrangement (telephone contact list)

● Electricity, water and gas meter reading confirmation.

The relationship between government agencies and municipal authorities.

● Continuation of contracts and collection and payment of funds (with owners and tenants, subcontractors or other units)

● Assets/materials/tools

● Contact information of financial work:

● Problems

● The cause of the problem

● Consequences that have been or will be caused.

● Solution suggestions (time, cost and related impacts; Thoroughly solve, improve and make up management measures)

● Time limit requirements

13, personnel training: property management knowledge training for sales staff; Professional training of engineering personnel; All personnel's induction training, fire safety training, management and maintenance convention training, insurance contract and escort procedures training, and main work systems and procedures training;

14. Establish main systems and working procedures: public system, post responsibilities of employees, personnel system, financial system and important customer service procedures;

15, design, printing and use of corresponding documents and forms;

16. Assist the developer to handle the owner's check-in procedures; Handle the check-in procedures of the owners and tenants.