Trapped in the elevator in the community, no one answered the alarm bell, and finally called the rescue phone to be saved. Should the property bear legal responsibility?

Should be responsible, this is a matter of principle, one of the core services of the property management company is to include the maintenance and inspection of public equipment, and the owners should boldly feedback complaints about such problems. Owners usually complain through three channels. First, they complained to the project management office; Second, complain to the property company in charge of the area; Third, complain to the government administrative organs. The first two directly through the complaint hotline or mail, the third need to go to the administrative organ for the record.