Job Recruitment Website - Property management - I need a performance appraisal form urgently. This is not the way. I have drafted the method. Now we need to know exactly how to evaluate the specific score of the evaluation point.

I need a performance appraisal form urgently. This is not the way. I have drafted the method. Now we need to know exactly how to evaluate the specific score of the evaluation point.

The property management appraisal scheme is a model essay for performance appraisal, and the courseware house is carefully arranged for you. If you think the property management appraisal scheme is good, please add it to your favorites or tell your friends. 1, the purpose is to strengthen the company's internal management, motivate employees' work enthusiasm, and implement the company's various rules and regulations, and the methods are specially formulated. 2. Scope of application All employees of the company. 3. Principle 3. 1 Everyone is equal before the system. 3.2 Adhere to the "four noes", no conditions, no feelings, no concern, no objectivity, clear rewards and punishments, and hard assessment. 3.3 The property management manager shall exercise the right to assess the property management personnel and be responsible to the company, which shall assess the property management manager and the supervisor shall assess the employees. 4. Assessment time: Before 26th to 28th of each month, the property management manager will assess the management personnel of each position. Each supervisor will grade and evaluate each position, and the company will review and record it. 5. Assessment content 5. 1 Implementation of company rules and regulations. 5.2 Post-implementation evaluation. 6. Assessment method: 6. 1 The salary of each post of property management personnel consists of standard salary and assessment salary, among which the assessment salary is determined according to the company's work requirements for each post. The specific property management manager will be in 200 yuan every month, and the property management staff, toll collectors, maintenance workers and security guards will be paid 100 yuan per month, and the cleaning staff will be paid in 50 yuan every month as the assessment salary for that month. Except for food, transportation and communication subsidies. The rest are standard wages. 6.2 Work assessment is conducted on a monthly basis of 100 points/person, and the overall standard is 100 points, which are divided into five grades: 94, 84, 74 and 64 * *. 6.3 If the score is 95- 100, the salary will be assessed all month. 6.4 If the score is 85-94, 30% of the assessment salary of the current month will be deducted; If the score is 75-84, 80% of the salary of the current month will be deducted; 64-74 points, deduct 30% of the standard salary. 6.6 If the score is below 64 points, the monthly salary will be deducted, and 50% of the standard salary will be deducted. By the end of the month, those who violate the same regulation twice or more will be doubly assessed. 7.0 General Assessment Rules 7. 1 Reward 7. 1. 1 Those who have made outstanding contributions to the company's management and service quality, and increased the company's income by 20,000 yuan or reduced the loss by more than 20,000 yuan, will be rewarded with 5 to 50 points/time. Excellent, promotion and salary increase. 7. 1.2 Those who have outstanding work performance and are praised by the owner/user in writing will be rewarded with 5 ~ 10 points/time. 7. 1.3 Those who win prizes in industry, district and municipal competitions and win honors for the company will be commended by notice, and the bonus will be 5 ~ 10 points/time; those who are commended by the municipal level will be awarded 15 points/time. 7. 1.4 Those who are courageous and have outstanding deeds will be commended, with 5 ~ 10 points/time, and those who are particularly outstanding will be rewarded twice. 7. 1.5, 1 ~ 10 points/time, huge amount, double reward. 7. 1.6 individual rewards of the company shall be rewarded according to relevant regulations. 7. 1.7 actively put forward reasonable suggestions, which have actual gains and better promotion to the company's property service work, and give 5 ~ 20 points/time. 7. 1.8 timely stop public security, fire fighting and other emergencies, protect the safety of life and property, reduce economic losses, and win 5 ~ 20 points/time. 7. 1.9 Those who have made great achievements in careful calculation, repairing old things and utilizing waste, practicing economy and reducing the cost of property management will be rewarded with 5-20 points each time. 7. 1. 10 If the technical transformation of facilities and equipment has obvious effects on prolonging the service life of facilities and equipment and reducing related consumption, it will be rewarded with 5-20 points/time, and if it is particularly outstanding, it will be rewarded twice. 7. 1. 165438+ 7.2 Assessment 7.2. 1 Being late, leaving early and being absent from work shall be implemented according to the attendance system. 7.2.2 If the dress is not standard or complete, 1 minute/time will be deducted. 7.2.3 Incorrect posture and irregular behavior, deduct 1 minute/time (item). 7.2.4 If the language is vulgar and the service is effectively complained by the owner, 5 points will be deducted for each item. 7.2.5 3 points/time (item) will be deducted for disobeying orders and not completing tasks assigned by superiors on time. 7.2.6 3 points/time (item) will be deducted for undermining unity, provoking troubles and delaying work. 7.2.7 During work, if you do something irrelevant to your job, you will be deducted 3 points/time. 7.2.8 Those who drink or go to work after drinking on duty (those who drink on business are not allowed to go to work after drinking, which is not included in this assessment) will be deducted 5 points/time. 7.2.9 Those who eat snacks on duty and smoke in restricted areas will be deducted 2 points each time. 7.2. 10, 5 minutes/time; If losses are caused to the company or the owner, it shall be dealt with separately. 7.2. 1 1 Those who quarrel, fight or gamble during the duty will be deducted 10 points/time. If the circumstances are serious, it shall be dealt with separately. 7.2. 12 The sleeper will be deducted 10 points/time. 7.2. 13 Deduct 2 points/time if you don't attend the regular meeting, training or training without reason. 7.2. If the record of14 is inaccurate and all kinds of data are not reported in time, 2 points will be deducted each time. 7.2. 15 Those who cheat, conceal the truth, shield or connive at subordinates will be deducted 5 points/time (item). 7.2. 16 If the rectification is not timely and fails to meet the requirements, 3 points will be deducted (item). 7.2. 17 Those who reveal company secrets, spread rumors, slander, attack or retaliate against others will be deducted 10 ~ 20 points/time. 7.2. 18 The workplace is untidy. If cigarette butts and scraps of paper are found within the working area 10 square meter, 1 point will be deducted (point). 7.2. 19 If the owner deliberately makes things difficult and charges the client for food, drink, card, food and other expenses, in addition to recovering the illegal income and apologizing, another 20 points will be deducted/time, and those with serious circumstances will be dismissed. 7.2.20 The person in charge is negligent in supervision, which leads to major mistakes in work, affecting the company's image or causing significant economic losses. Deduct 5 ~ 20 points/time or handle it separately. 7.2.2 1 If the owner (user) thinks that it is not within the scope of this responsibility when complaining or consulting, but ignores it or fails to guide it, 2 points will be deducted each time. 7.2.22 If there are reasons for poor supervision by the direct superior, or other personnel or departments report, the direct superior shall be assessed accordingly. 7.2.23 If employees at all levels are involved in concealing information or deliberately justifying their faults, their subordinates will receive the same evaluation. 8.0 Detailed Rules for Assessment 8. 1 Detailed Rules for Assessment and Scoring of Department Heads 8. 1. 1 If there is a safety accident within the managed property, 20 points will be deducted/time according to the accident responsibility or given administrative treatment, or handled according to relevant laws and regulations. 8. 1.2 The intact rate of supporting facilities and equipment of the property under its jurisdiction is 98%, and 5 points/percentage point will be deducted for every decrease of 1 percentage point. 8. 1.3 The management and service standards of the property under its jurisdiction have not been established and improved. 1 point will be deducted for each missing item. 8. 1.4 The company will investigate the satisfaction rate of the owners once every six months. If the satisfaction rate does not reach the specified value, 5 points/percentage point will be deducted for each decrease of 1 percentage point. 8. 1.5 If the employee training does not conform to the relevant regulations, 5 points will be deducted/time. 8. 1.6 If a claim is made without the consent of the competent leader, and certain losses are caused to the owner or the company, 5 ~ 20 points will be deducted/time. If the circumstances are serious, it shall be dealt with separately. 8. 1.7 violates the company's personnel management system and financial management system, and will be deducted 10 ~ 20 points/time. 8. 1.8 dereliction of duty, dereliction of duty, after examination, can not be competent for their own work, be demoted or other treatment. 8.2 Detailed Rules for Assessment and Scoring of Toll Collectors 8.2. 1 Strictly implement the company's financial system, establish and improve the accounting of various charges, and deduct 2 points each time (item). 8.2.2 Each subject shall be accounted for in accordance with regulations, and the settlement and reconciliation shall be made on time. If not, 2 points (items) will be deducted. Establish and improve various charge accounts, keep and use invoices and receipts, and check them regularly, without deducting 1 minute/time (item). 8.2.3 Pay employees' salaries on time, and deduct 5 points/time without errors. 8.2.4 Collect various fees carefully. If there is no calculation or writing error, deduct 1 ~ 5 points/time. If you receive counterfeit money, pay for it yourself. 8.2.5 If the list of owners/users who ensure timely and accurate payment is detailed, delayed or inaccurate, deduct 1 ~ 5 points/time (item). 8.2.6 Keep the workbench clean and tidy. Violate the rules once and deduct 1 minute/time. Detailed Rules for Appraisal and Scoring of Property Management Personnel 8.2.7 Collect, sort out and count the information of occupancy, decoration and lease of owners/users in time. Did not do it, each time (each household) deducted 2 points. 8.2.8 Seriously and patiently receive complaints, handle them in time, follow up and urge them to solve, and fail to deduct 2 points/time. 8.2.9 Actively cooperate with toll collectors to collect various payments. If they don't do it, 2 points will be deducted each time. 8.2. 10 pay a regular return visit, strengthen communication, and feed back information in time. If you don't do it, 2 points will be deducted each time. 8.2. 1 1 Keep records complete, timely and effective. Did not do it, deducted 2 points (items). 8.2. 12 Manage the owner's files well, and if they are not lost or leaked, 5 points will be deducted each time. 8.2. 13 Check and evaluate the work completion of cleaners as required. If not, deduct 1 minute/time (item). 8.2. 14 If the customer's complaint about the incident is not handled and repaired in time, 5 points will be deducted each time. 8.2. 15 If the owner/user fails to pay a return visit on schedule, 1 minute/time will be deducted. Keep the workbench clean and tidy. Violate the rules once and deduct 1 minute/time. 8.3 Detailed Rules for Assessment and Scoring of Assistant Monitor 8.3. 1 If there is a safety accident in the property under its jurisdiction, 5 ~ 20 points will be deducted/time; If remedial measures are not taken or the treatment is not timely, 20 points will be deducted each time; Double it if you don't report it. 8.3.2 Failure to adhere to principles, lax supervision, shielding and conniving subordinates, 5 points will be deducted each time. 8.3.3 If the competent department is effectively complained by the owner/user, 5 points will be deducted/time. 8.3.4 Failing to organize employees' study and training as required, and failing to keep records, 5 points will be deducted/time. 8.3.5 The system is not perfect, and 1 minute/time is deducted. 8.3.6 If the night shift is less than 4 times/month, 2 points will be deducted. 8.3.7 Employees receive irregular training, less than 4 times/month, and 2 points will be deducted/time. 8.4 Detailed Rules for Assessment and Scoring of Coordinator 8.4. 1 Failure to hand over the shift on time, incomplete or unclear records, deduction of 1 minute/time (item). 8.4.2 If the patrol is not conducted according to the regulations and the patrol time is not recorded in detail, 1 minute/time will be deducted (item). 8.4.3 Failing to effectively control the entry and exit of personnel and articles according to regulations, 2 points will be deducted (item). 8.4.4 During the shift, if the public security and fire control incidents are not properly handled in time, 10 ~ 20 points/time will be deducted. 8.4.5 If the storage of daily necessities such as clothes does not meet the requirements, 1 point will be deducted (item). 8.4.6 If the bedding is not stacked as required, it is angular, flat and wrinkle-free, and 1 minute will be deducted (item). 8.4.7 Without the consent of the leader, 3 points will be deducted. 8.4.8 Unauthorized use of police equipment will damage the company's image, and 5 points will be deducted each time. Those who cause serious consequences will be dealt with separately. 8.4.9 If there is a safety accident on duty, 5 ~ 20 points will be deducted (item). 8.4. 10 Other acts that violate the rules and regulations of this department shall be handled according to the corresponding regulations. 8.5 Detailed Rules for Assessment and Scoring of Cleaners 8.5. 1 If the ground (including steps, ditches, flower beds, etc. ) not clean, not clean, buckle 1 minute (place). 8.5.2 Dust, cobwebs and graffiti on the sides (including doors, railings, walls and wall accessories, etc.). ) 8.5.3 (tools are available everywhere), 1 minute/time (location) deduction. 8.5.4 If the top surface (including lights, lampshades, roofs, etc.). ) If the cleaning is not complete, deduct 1 minute/time (ground). 8.5.5 If there is sewage stain outside the garbage (trash can) and there is peculiar smell inside the bucket, deduct 1 minute/time (place). 8.5.6 If the garbage is not removed in time and stored for more than 2 hours, 1 minute/time (minute) will be deducted. 8.6 Detailed Rules for Assessment and Scoring of Maintenance Workers 8.6. 1 Failing to inspect the safety, fire prevention and waterproofing of facilities and equipment, and failing to handle them in time, it will be deducted 1 point (item). 8.6.2 If you are not familiar with the working environment of this post and violate the operating rules or working standards of various majors, 2 points will be deducted (item). 8.6.3 If the working environment and facilities are not kept clean and tidy for many years, and relevant records are not made, 1 minute/time will be deducted. 8.6.4 If the routine regular inspection is not completed and the record is incomplete and inaccurate, 1 minute/time will be deducted. Not recorded, deducted 2 points/time. 8.6.5 If the specified temporary tasks are not completed, 1 ~ 5 points/time will be deducted (item). 8.6.6 Before inspection and maintenance, if a claim is filed without a plan, which causes losses to the owner or the company and damages the company's image, 5 ~ 20 points will be deducted (item), and those with serious consequences will be dealt with separately. 9.0 The power to interpret these Measures belongs to the company and will be implemented on 1 month 1 day in 2005. Matters not involved in the assessment shall be implemented with reference to relevant management measures.