How to solve the principal-agent problem in property management

First: the contract system. Refers to the property management company entrusted by the development company agreement or the owners' committee to carry out public order, public health, public greening and public maintenance on public buildings, public facilities and ancillary facilities and public venues to ensure their normal use and operation. Property management companies adjust them according to government-guided prices or the market.

Second: the reward system. Refers to the property management company entrusted by the development company agreement or the owners' committee to carry out public order, public health, public greening and public maintenance on public buildings, public facilities and ancillary facilities and public venues to ensure their normal use and operation. According to the agreement of the property management contract, the property management company sends a certain proportion of personnel and materials, plus statutory taxes and corporate profits, and collects property management fees from the owners on an annual basis, and all the gains or losses are borne by the development company or the owners;

Owners, owners' committees and property management companies are equal civil legal relations that constitute civil law. Therefore, it should be clearly stipulated in the legislation of property management laws and regulations: "As a management service provider that distinguishes all buildings, property management enterprises should sign a property management service contract with the owners' committee, clearly distinguishing that all building managers and owners' committees have equal civil subject status. When signing a property management service contract with a property management enterprise, the owners' committee shall follow the principles of equality, voluntariness, fairness, honesty and credit, abide by the law and respect social morality, and shall not harm social interests. "

legal ground

People's Republic of China (PRC) Civil Code

Article 284 The owner may manage the building and its ancillary facilities by himself. Can also be entrusted to the management of property services companies or other managers. The owner has the right to replace the realty service enterprise or other managers selected by the construction unit according to law.