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Summary of cleaning work in the first half of the year
Work summary is a kind of literature that comprehensively reviews and examines previous social practice activities, which determines that summary has strong objective characteristics. Below, I sorted out the work summary for the first half of 2020 for your reference!
Summary of clean-up work in the first half of 2020 The first half of 20xx has passed. Under the correct guidance and careful organization of leaders at all levels of the company, all the staff of the cleaning and greening department have made phased achievements with full enthusiasm and determination to innovate. In the face of this half year, we should sum up the changes that have taken place in our work practice, and at the same time, we should also sum up the new problems in our existing work, constantly improve our working methods, management theory and practice level, and plan the work content for the second half of the year. Please correct and review it:
I. Basic overview of work:
1, deepen understanding and improve service awareness. Hold monthly meetings and training and study every month. Through regular meetings, employees can keep abreast of the company's dynamics and the advantages and disadvantages in their work, and make corrections in time. Through learning, you can have a deeper understanding of what service is and how to do a good job in service and daily work. Through learning, everyone has a sense of teamwork. When cleaning is in urgent need of manpower, they will obey the arrangement and take good care of their work, which will not affect the quality of cleaning.
2. Implement the academic year proposed by the Chairman and arrange the monthly training plan in advance. The contents of the study include corporate culture, company rules and regulations, gfd, polite expressions, daily work skills, the use of various cleaning agents and other service knowledge. The general staff of the cleaning and greening department are relatively low in education, older and less receptive, so they take one-on-one explanations to let employees understand from the heart and apply what they have learned.
3, reasonable arrangement and distribution of cleaning and greening work, the responsibility to the people, make a weekly work plan, put it in place. Greening personnel changed from casual rest to Saturday and Sunday rest system, which ensured that there was no post phenomenon in the area, supervised the cleaning quality of the community every day, implemented the daily inspection system, and rectified problems in time to ensure the environmental sanitation quality of the community; Every health day, the sanitary corner and garage of the community should be thoroughly cleaned.
4. Cleaning and Greening During the implementation of various tasks, the sanitary facilities in the residential area were managed as a whole. The specific work is as follows:
In the past six months, main roads, raised floors, squares, garages, etc. have been cleaned and cleaned. 2 times in the community, 6 times in cleaning the swimming pool, 5 sets of vacant rooms that have not been delivered, red bricks around the community 1 time, and 27 stainless steel doors of the elevator.
On the premise of ensuring the quality of work in residential areas, in the first half of the year, the special housekeeping service went out to work 122 person-times, and the service time was 4 18.3 hours, with a total service fee of 5844 yuan, which increased the appropriate income for some cleaning and greening personnel.
Due to the instability of green chemical industry, the daily work of community greening often appears lack of editing in the first half of the year, which leads to the phenomenon of lush seedlings and rebirth of weeds in community greening and the maintenance work is not in place. In order to keep the beautiful environment of the community unaffected, in the first half of the year, we hired foreign laborers to remove weeds in the green space of the community, and the working time was 8 1. this
Sample greening personnel can trim, reshape and spray the lawn in time, and water, fertilize, replant and control pests and diseases according to climate change to ensure the greening and maintenance quality in the area.
5. Improve the greening assessment management system and combine the organizational structure of the cleaning and greening department with the actual situation;
Second, the existing problems:
Over the past six months, in the process of completing various tasks, our department has also exposed some shortcomings:
1, the service consciousness and team consciousness of cleaning and greening personnel need to be improved; Professional knowledge is far from enough;
2. The implementation of quality management is not in place, and the problems found in the inspection are not rectified enough.
3. The reward and punishment system is imperfect and the execution is weak.
4. There is still a gap between the level of property management personnel and the level of professional management personnel.
Three. Work plan for the second half of the year:
In the second half of the year, our department combined with the current actual work situation, focusing on the following aspects to improve:
1, all staff strengthen their study and improve their professional level and business skills;
2, the implementation of cleaning and greening personnel responsibility system, in order to streamline personnel, improve the quality of work;
3. Strengthen the detailed management of cleaning and greening work, focus on the problems of cleaning and greening work in detail, implement the assessment mechanism, and conduct multiple inspections on the areas cleaned and trimmed by cleaning and greening personnel every day. From team leader to supervisor, from supervisor to regional housekeeper, it is divided into three levels of inspection and spot check, and at the same time, more accurate time nodes are set for cleaning and greening personnel every day to finish the work on time; Personnel management should be humanized, increase the amateur life of cleaning and greening personnel, and constantly improve the enthusiasm of employees;
4. Deepen the reform of cleaning and greening service standards and norms, innovate constantly, and gradually put cleaning garbage into categories, and put warm warning signs in place for the work of bathrooms, halls and corridors; Greening and killing insects, replacing the unsafe spraying of climbing stairs with a 3-meter-long spray pipe, and weeding the cutter head with a plastic rope, so that a large number of people don't have to be invited to pull weeds in the future, saving some personnel costs for the company; Create a more professional cleaning and greening service system;
5. Further improve the management rules and regulations, especially the reward and punishment system; And further incorporated into the "cleaning and greening management system";
6, the safety work and saving work as the focus of daily work to grasp, through specific measures and systems to implement the work content;
We know that although we have made a lot of achievements in the first half of the year, we are also deeply aware of our own shortcomings and professional deficiencies. But we also know that this is the starting point of our struggle. In the second half of the year, we will learn lessons, sum up experience, learn from learning methods, innovate constantly, give full play to the subjective initiative of employees, provide professional, sincere and timely housekeeping services for the community, put the management and training of cleaning and greening departments in place, deepen the reform of the system and norms of cleaning and greening services, and strive to build a first-class cleaning and greening service team for Shenpu.
Summary of cleaning work in the first half of 2020 Fan recalled that our work in the past six months is still fresh in our memory. Thanks to the joint efforts of all team members, we have achieved today's results. Under the leadership of the company's leaders at all levels, the company has created excellent performance and reputation in the Shenzhen property management market with its strong economic strength and unique business vision, which not only created social and economic benefits, but also provided us with employment opportunities and a good employment environment. Under this premise, we have no reason not to cherish this job. In order to better carry out the work in the second half of the year, the work in this half year is summarized as follows:
First, based on their own duties, complete their duties.
Xx Square is a property for renting office buildings, mainly media units. People and vehicles have great natural mobility and complicated management. If the management is not good and the service is not in place, it will cause traffic jams, damage and property losses, which will bring inconvenience to the owners (tenants). From the day I joined the company, I tried to be strict with myself, study hard, foster strengths and avoid weaknesses, and do my essential work well.
In the first half of the year, under the leadership of General Manager X, X Department and X Department, our class, together with the other four classes, maintained the security and stability of Business Daily Square and strived to ensure the safety of all units. In order to actively realize the company's goal of "three good and one satisfaction", in the past six months, members of our class have been sent to activities organized by ICIF and other departments to help public security, leaving early and returning late, working hard, and no safety accidents have occurred, which has been well received by the organizers; When the team members were on duty, they found two mobile phones, four strings of keys, five identity documents, two handbags, two bank cards, more than 300 yuan in cash and a professional camera. In the past six months, the accumulated secondary renovation works of Business Daily Square have exceeded 10. During this period, the management was strict and the inspection was in place. During this period, many illegal buildings were found and dealt with in time. 43 meetings, lectures, training and other activities rented by other units, during which many smokers were found and stopped in time; Advocate saving money and reducing consumption, and find that the power supply of electrical equipment is not off for more than 320 times, saving resources for the company everywhere; Found that the owner (tenant) forgot to close the door and handled it in time 17 times; Found and handled more than 70 vehicle scraping accidents, which damaged facilities and equipment and opened doors and windows, so that the injured people were compensated in time and the traffic was smooth; Found unsafe hidden dangers and suspicious personnel more than 20 times, and put forward 7 rectification suggestions; 65438+1October 1 1 At about 3 o'clock in the morning, three suspicious people were found in the compound constantly loading boards on a truck, which was later verified as theft, so they were arrested and reported to the police.
On June 2nd 10: 05, when I was patrolling in Dongmenggang, I heard passers-by shouting robbery. After asking about the situation, with the joint efforts of all the team members, I caught up with the robbers and called on the team members to catch them and call the police. Discover and deal with various security incidents such as salesmen, leaflets, contradictions and disputes many times. On June 6th 10: 50, while patrolling the Olympic18th floor, a man was found to have a conflict with the staff of the Communications Administration because of the owner's problem, and was later asked by the owner to take the man out of the building through mediation. Always adhere to the public security management policy of "prevention first, combining prevention with control", always educate and demand team members, be strict with themselves, strengthen the inspection of all potential safety hazards and suspicious personnel, and ensure the smooth completion of the goal of "three good and one satisfaction".
Second, study hard, practice hard and strengthen your own quality.
As the saying goes, "strike while the iron is hot", building a high-quality security team is a good image of security service and an important guarantee to ensure the safety of personnel and property in xx Square. Our slogan is "strict requirements, hard training, striving to be a leading soldier in maintaining stability", and actively play the spirit of unity, cooperation and mutual help and hard work of our class members. To borrow a sentence from editor-in-chief xxx, it is "a tree, held in your arms, born in a million years;" The nine-story platform starts from the foundation soil. "
Active physical exercise and professional skills training are the main means of safety. Don't understand, afraid of hardships, how to satisfy customers? So we organize military physical training every week, including queue training, grasping, push-ups, running and other physical training. During the break, we also organize the team members to climb the mountain 1 time every week. After half a year's work summary, the cleaning department has developed excellent business skills and excellent physical fitness, even more.
At the same time, we also actively organize various kinds of theories, professional skills, laws and regulations training 16, organize and learn the necessary knowledge in property management, such as civilized terms, service taboos, working methods and skills of security guards, professional ethics of security guards, responsibilities of security guards in various positions, and train the personnel on duty in each position to be familiar with the information support of companies, departments and tenants in the building, which is the basis for the operation of security work. In order to reduce unnecessary time, avoid unnecessary misunderstandings, ensure that there are laws to follow and rules to follow, and do not give criminals any opportunity to reduce hidden dangers to zero. Specially formulated more specific and detailed job responsibilities for each position of the team members in this class, so that each team member can understand what to do and what not to do.
Third, correct thinking and do a good job in team building
The security of xx Square is a special and extremely indignant job, but none of our team members have ever been timid or complained. Chiwabo, president of Carnegie Steel, once said: "We are not working for the boss, let alone just making money. I am working hard for my dream and career. We can only improve ourselves in performance. " Therefore, excellent domestic health workers will be rewarded every month to improve the enthusiasm of the team members, and they have been awarded the title of health pacesetter by the security department many times. Hold 1 class meeting every week, summarize the work of each team member every week, and convey the contents of departmental meetings; Report the work of the class last week, the ideological trends of the team members, work opinions and suggestions at the regular meeting of the security department every Monday; At ordinary times, they also help each other, communicate and exchange work, and from time to time put forward cases to exchange views with reality. , forming a good atmosphere of "comparing, learning, catching up, helping and surpassing", subtly changing the way of thinking when dealing with problems and promoting mutual friendship; Talk and guide individual players with emotional fluctuations for many times, thus maintaining the stability of the security team. Maintain the peace of the owner's working and living environment; It is our bounden duty to protect the owner's personal and property safety. Improving mental and physical quality and personal image not only represents ourselves, but also represents a whole and an enterprise. Only the combination of hardware and software can better complete the security work.
Safety work is a long-term and arduous task. We must make unremitting efforts and the alarm bell will ring. Although there have been no safety accidents in the past six months, my work is still very heavy in the second half of the year. There are still shortcomings in the work in the first half of the year. Individual players are not responsible for their posts and their work is somewhat lax. The work experience and related knowledge of new players still need to be further studied and accumulated; There are still deviations in the implementation of work norms and standardization, which need to be strengthened and consolidated on the requirements of post standards. According to General Manager Yin's suggestion to establish a window team in the second half of the year and further improve the safety precautions, I strive to do the following in my daily management:
1. Follow the company's business philosophy and service tenet, take the company's corporate culture spirit as the center, actively care about drummers, and consciously cultivate drummers' cohesion and team spirit. Form a team cohesion, combat effectiveness and a sense of collective honor to the department from small to large.
2. Set an example, take the lead in observing the rules and regulations and disciplines of the company and departments, maintain a rigorous and self-disciplined work and life style, set a good example for the players, guide the healthy development of the players, and create a healthy working atmosphere.
3. Strictly manage in the work, follow the principle of "fairness, openness and justice" in dealing with problems, establish management prestige through "rewarding those who have made meritorious deeds and punishing those who have passed", and fully mobilize the enthusiasm of team members.
4. Be careful in work and life, always understand and care about the work, life and ideological conditions of the players, gradually cultivate their working feelings, win their trust, and thus stimulate their enthusiasm for work.
5. In all kinds of training, the team members have different degrees of understanding and promotion in their ideological understanding and daily work through explanation, comment and communication. And always educate the team members to have a sense of urgency and self-motivation, so that they can understand that security work is not high-tech and there is no profound knowledge. The key to becoming a qualified security guard lies in people's subjective sense of responsibility and responsibility. This sense of responsibility and responsibility is based on loyalty and professionalism to the company, and it is the understanding and application of the true meaning of management and service, thus encouraging everyone to actively reflect their own values in their work and feel the joy of life.
In a word, I firmly believe that under the wise decision-making and operation of the company's leaders and under the leadership of General X, the work of Security Department II will be better. As a member of the company, in the second half of the year, I will, as always, serve the owners wholeheartedly, do my best to do my job well, and do my bit for the development of the company.
Summary of cleaning work in the first half of 2020 Fan Wensan in 20xx, under the leadership of xxx, our company continued to implement the reward and punishment mechanism of "reducing awards and paying more" in all aspects of work. Relying on the strong performance of three compression stations, the daily domestic garbage in xx Town is controlled below xxx tons. Before the deadline, the amount of domestic garbage removed in xx month is xxx tons. Xx month * * * removed xx tons of bare garbage, xxx tons of construction waste and xx tons of feces.
Domestic waste classification has been on the right track. At present, there are xX market and xxX market in XX town, and the classification of domestic waste is progressing in an orderly manner. The daily sorting amount of garbage is about xx tons, and the daily statistics of Nissan Nissin are implemented. In XX month, the qualified organic waste is xxx tons. Continue to improve the renovation and acquisition of sanitation facilities and equipment. In the first half of this year, the renovation of Du Ming Road Public Toilet has been completed, with a cost of about xx million yuan. The price of this project is under review, which is in line with the government's bidding procedures. The procurement of sanitation cleaning vehicles (xx vehicles) and large dump garbage trucks (xx vehicles) is in progress. Xx trash cans were updated in the first half of the year.
The responsibility for production safety is implemented layer by layer, and unremitting efforts are made. The company's administration and each department and office respectively sign the responsibility book for safety production objectives, and divide the safety responsibility into teams and individuals. In xx, our company was continuously rated as "xXX Advanced Unit" in XX. On this basis, the safe driving leading group of our company has been exploring effective management measures and experiences, and signed a letter of commitment for safe driving with 35 drivers at the beginning of the year, striving to achieve the goal of "zero" safe driving accidents.
Establish an emergency mechanism for flood control, typhoon prevention and freezing prevention. According to the work requirements of the regional bureau and the town government and the role of our own industry in emergency work, our company has established a perfect emergency mechanism and a stable emergency team on the basis of previous work experience. Continue to carry out activities to create spiritual civilization in the window industry. The company was awarded xxx last year. This year, on the premise of serving xx residents well, we will strive to reduce disturbing people or increase smiling services, focusing on the quality of services such as garbage removal, public toilet cleaning and road surface machine sweeping, so as to raise public satisfaction to a new height.
At the same time, the assessment department of our company conducted patrol inspection on the health operation of the whole town with high frequency, wide range and multi-mode inspection mode, implemented severe rectification, and achieved good results in long-term management. Establish a clean government risk prevention and control team and implement clean government measures. According to the requirements of xxx, the company actively implements various clean government measures while carrying out business work, and supplements positive energy in time, so that the company can rise healthily and develop healthily and orderly.
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