Looking at those things of team management from the hit drama "Anjia"

After several months of drama shortage, little persimmon finally found a drama that can be used in into the pit-Anjia.

Director An Jian, screenwriter, starring Sun Li and Luo Jin, this lineup makes An Jia bring her own traffic. Although in the process of broadcasting, there are also many voices of spit. However, little persimmon must be honest, "An Jia" is really much more real than the urban romantic idol dramas that are mostly covered with "focusing on social pain points" and "reflecting the real life of social animals" in recent two years. At least, most of the characters in Anjia are career-oriented, which also shows the real contradictions and conflicts in the workplace to a great extent.

1, the conflict of leadership management ideas

The room is like brocade, female, and the gold-lettered signboard of the head office of Anjia Tianxia. Xu Wenchang, male, an expert in Shanghai old villa, is called "Aunt Xu". Although they are both store managers, they are very different in management concepts.

Fang is a strong wolf and decisive person, so he always believes in wolf culture when he is a manager: employees must wear formal clothes; At the morning meeting, everyone was reprimanded for singing "What does Shanghai sing in Chengdu" here. Nicholas Tse was decisively deducted 65,438,000 yuan for being late to show the house to customers in the morning. Zhu Shanshan has never issued a bill, and she has been fined for wearing a doll costume to distribute leaflets on the street ... pay attention to discipline, attendance, performance and clothing. In the concept of a beautiful house, employees should be result-oriented, and real estate agents should try to sell houses. Otherwise, why do you do this job?

Unlike Fang's advocating wolf culture, Aunt Xu advocates Buddhist culture. He believes that selling a house must have a conscience, and selling a house should also be considered for the happiness of buyers, and you can't make any money. In getting along with the team, he mingled with his employees, had no shelf, and got along well with the surrounding residents. As for whether the clerk can sell the house, it depends on fate and cannot be forced.

It can be said that Fang and Aunt Xu represent two completely different leadership styles. Kurt Lewin once divided leadership styles into three types: autocratic, democratic and laissez-faire. Aunt Xu obviously belongs to the laissez-faire type, while the room is like a brocade type. In fact, every form of existence has its special significance. We can't arbitrarily say which is good and which is not. Different team natures need to match different types of leaders.

2. Team members are different and complement each other.

Aunt Xu's shop has only six or seven employees and is a typical representative of a small company. However, although the sparrow is small and complete, everyone in the shop has a distinct personality. You can often see such employees in the real workplace.

Only when you have the business ability of brain can you win gold medals and sell Wang Zijian, and being eloquent is the backbone of the company; There is Nicholas Tse, commonly known as the "smooth operator" in the workplace. Although he is not a trump card, he is experienced and knowledgeable, and can play an important role at a critical moment. Zhu Shanshan, who is enterprising and cheerful, is a lubricant and pistachio in the team, although she is not very concerned about her work. Yu Hualong, who graduated from a prestigious school but lacks experience in the workplace, and Lou Guanshan, whose family performance is not outstanding, are all newcomers in the team. Although they lack social experience, they have unlimited potential. They have different personalities and often have internal contradictions and quarrels, but they can consistently defend the interests of stores at critical moments.

If a team is like a precision machine, then everyone in the team is a part of this big machine, with an engine and screws ... Although they have different functions, they all play a unique role in their respective posts and are irreplaceable. It is precisely because of these people that the team can solve a problem and move on. Just like Anjia's employees, with the mutual influence and help, the performance of the store has finally climbed.

3. Good service is the unchangeable goal.

In "Anjia", the ultimate service is indispensable behind every transaction.

In order to sell the runway house, she redesigned it. The useless corridor has become a children's gallery, and the room without windows can rest in peace, which can be said to effectively solve the troubles of Dr. Gong's family. At the same time, in order to make Dr. Gong's family familiar with the surrounding environment as soon as possible, she drew a map of the surrounding area herself, measured the distance from the community to various supporting facilities and the time she needed by walking, and warmly reminded the elderly that it would take longer to walk.

Similarly, Wang Zijian can become a gold medal seller in the store, and he can't do without his thoughtful service: considering the height of VIP, perfume is only sprayed on his shoulders; When VIP is tired, join hands quickly; Facing the filth of the bathroom, he used his quick wits to let the property turn off the water valve and took off his noble suit to scrub the toilet; When signing a contract with VIP, bring a special signature pen for VIP.

Even behind Aunt Xu's Buddhism, there are many unexpected services: helping community residents receive express delivery, arranging pet dogs, and accompanying children to do homework. After a long time, the neighbors all regard their aunts as family members, and they all miss them when they have a good house. This kind of warm service has also added 8 orders to the store.

It can be said that "settling down" has given us a vivid open class in the workplace-service determines success or failure. No matter for enterprises or individuals, in the future development, only high-quality service can win in the competition. An enterprise and individual who has no service concept and can't provide quality service for Party A will eventually be left behind by peers.

Settle Down continues, and little persimmon will continue to pursue it. Although many people say that the real workplace is worse than the TV story, what little persimmon wants to say is that no matter TV or reality, everyone who works hard deserves respect, and every struggler is radiant. I also hope that busy people in the workplace can finally realize their dreams!