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Discuss how to overcome communication barriers.
The way to overcome communication barriers: recognize communication psychological barriers.
First, conceit
Only care about personal needs, emphasize your feelings, and be arrogant in interpersonal communication.
Second, jealousy.
Jealousy is a kind of dissatisfaction, unhappiness, loss, hatred, and even some destructive danger to people who are connected with themselves and stronger than themselves. It is a kind of negative mentality that comes from comparing yourself with others.
Third, suspicious.
Suspicious people often assume that others are not satisfied with themselves, and then look for evidence in life.
Fourth, inferiority complex.
The shallow feeling of inferiority is that others look down on themselves, and the deep understanding is that they look down on themselves, that is, they lack self-confidence.
Verb (short for verb) interference
It's just a low-level psychological satisfaction that you are complacent about prying into other people's privacy.
Sixth, shyness
People with this mentality are often shy or afraid to meet people in communication places or public places.
VII. Hostility
This is a serious psychological obstacle to communication. Such people always treat others with hatred.
Ways to overcome communication barriers: six communication skills
1, the content of the communication should be exact.
The content of communication should be meaningful, targeted, precise, as popular, specific and quantitative as possible; Avoid vague language, let alone empty words, cliches and nonsense.
Step 2 listen sincerely
Some people have analyzed the communication of managers, and the lack of sincerity mostly occurs in bottom-up communication. Therefore, in order to improve communication efficiency, we must sincerely listen to each other's opinions and let them express their true thoughts.
3. Promote parallel communication.
The so-called parallel communication refers to the communication between workshops, departments and departments, and departments and workshops at the same level in the organizational system. In order to show their importance, some leaders are busy with the role of arbitrator all day and are happy about it, which is unwise.
Step 4 suppress emotions
When both sides of communication feel emotional for some reason, it is best to suspend communication until calm is restored. In this unpleasant situation, communication will not be smooth, sometimes it will not only solve the problem, but also cause conflict. Therefore, it is the best policy for both sides to restrain their emotions in the process of communication.
5. Pay attention to nonverbal prompts
In the process of communication, everyone should pay attention to their own actions to ensure that their languages match and play a strengthening role. Communicators should pay great attention to their nonverbal cues to ensure that they also convey their expected information.
6. Build a climate of trust
In the process of communication, the most important thing is honesty, and intrigue and intrigue are the cancer of interpersonal communication. In the process of communication, the two sides met in good faith and put aside the psychology of intentional prevention and self-defense. There are no obstacles to this kind of communication.
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