What is the position of the property administration department?

Generally, the administrative department is responsible for the administrative logistics management system of the company, but some people are curious about the workload of the administrative department of the property company. The following is the information I have compiled for you about the job responsibilities of the property management department. I hope you like it!

Responsibilities of Property Management Department

1. Answer and transfer calls; Receive visitors.

2. Be responsible for secretarial, information, confidential and _ _ work in the office, and do a good job in collecting and sorting office files.

3. Responsible for office cleaning. 4. Take minutes of the meeting.

5. Be responsible for the distribution of company official documents, letters, mails, newspapers and magazines. 6. Be responsible for sending and receiving faxes.

7. Be responsible for the warehousing of the office warehouse, and register the goods entering and leaving the warehouse. 8. Do a good job of soliciting contributions for the company's publicity column.

9. Keep and use the official seal in accordance with the company's seal management regulations, and be responsible for it. 10. Register the company's expenses, statistics and daily accounts. 1 1. Responsible for collecting the work report of each management project every month. 12. Manage employee personnel files, establish and improve employee personnel file management, and strictly borrow files.

13 Count the monthly attendance of each project and make an account.

15 manage all kinds of office property, use it rationally, improve the efficiency of property use, and advocate thrift. Accept other temporary jobs.

Property management responsibility

A, residential low-voltage power supply facilities management responsibilities

If overhead lines are used for power supply, the high-rise building is bounded by the distribution box in the building, and the multi-storey building is bounded by the external wall of the building. Power supply lines and equipment (excluding distribution boxes and meters) within the boundaries of users are maintained and managed by property management enterprises.

If the power supply is provided by underground lines, it should be bounded by cable entry boxes. Property management companies are responsible for the maintenance and management of power supply lines and equipment (excluding junction boxes and billing watt-hour meters) of users within the boundary.

Second, the water supply facilities management responsibilities

The high-rise building is bounded by the main water meter of the water supply pump in the building, and the multi-storey building is bounded by the tap water meter outside the building. Water supply pipelines and equipment (including metered water meters) outside the battery limit are maintained and managed by the water supply department; Water supply pipelines and equipment (including water meters and wells) within the user's boundary shall be maintained and managed by the property management company.

Three, the management responsibilities of roads and municipal drainage facilities in the community

It is bounded by a road width of 3.5 meters. If the road width is more than 3.5 meters (including 3.5 meters), the road and the municipal drainage facilities buried under the road shall be maintained and managed by the municipal engineering management department; If the road width is less than 3.5 meters, the property management enterprise shall be responsible for the maintenance and management.

Maintenance and management of underground manhole covers in residential areas shall be the responsibility of the property unit of underground manhole covers. Relevant property units can also entrust property management companies to maintain and manage.

Four, district heating facilities management responsibility using boiler heating, heating equipment, facilities and heating pipes by the property management companies responsible for maintenance and management.

Where central heating is adopted, the heating equipment, facilities and heating pipelines shall be maintained and managed by the competent department of central heating. The competent department of central heating can entrust the maintenance and management of heating and heat exchange stations and secondary heating pipelines in residential areas and indoor refrigeration equipment of users.

Five, other facilities in the community management responsibilities

Gas supply (including gas and natural gas), telephones, street lamps and related equipment, facilities and pipelines in residential areas are maintained and managed by gas supply enterprises, telecommunications and street lamp management departments respectively.

Six, community environmental sanitation management responsibilities

1. Clean. The local sanitation department is responsible for the bus passage. Other roads, around residential buildings and in green spaces, public parts in buildings, etc. , by the property management companies.

2. Garbage removal. The local sanitation department is responsible for transporting the garbage from the garbage building (station) to the garbage transfer station or garbage disposal site; Property management companies are responsible for transporting the garbage in residential buildings to garbage buildings (stations).

3. Cleaning and maintenance of public toilets. Public toilets are owned by the sanitation department, which is responsible for it; Did not handle the transfer of property rights, the property management company is responsible for, or entrust the sanitation department to manage.

Seven, community greening management responsibilities

The planning, design, construction, project quality supervision and final acceptance of residential greening shall be the responsibility of the landscaping department; Daily maintenance and management of trees, flowers, green spaces, etc. Can be entrusted by the landscaping department to the property management enterprise. If a property management enterprise accepts the entrustment, it shall accept the business guidance of the landscaping department.

Eight, community traffic safety management responsibilities

Traffic facilities such as motor vehicle parking lots (garages) and non-motor vehicle parking places within the planning red line of residential areas are maintained and managed by property management companies; Found traffic accidents or traffic violations, reported to the public security traffic management department; The establishment of a toll parking lot shall be approved by the public security traffic management department.

Nine, community fire safety management responsibilities

Water supply pipe network and underground fire wells, fire hydrants and other fire-fighting facilities installed on the pipe network shall be maintained and managed by the water supply department, and the public security fire department shall be responsible for supervision and inspection.

High and low pressure fire water supply system, including pump house, pipes, indoor fire hydrants, fire doors, portable fire fighting equipment, fire exits, etc. , maintained and managed by the property management enterprise, and subject to the supervision and inspection of the public security fire department.

Generally speaking, the management of property companies can be divided into three categories: conventional public services, targeted special services and entrusted special services.

(1) General public services mainly include the following contents:

(a) the management of the main building and the daily supervision of residential decoration;

② Management of house equipment and facilities;

③ Environmental sanitation management;

④ Greening management;

⑤ Cooperate with public security and fire departments to maintain public order and safety in residential areas;

⑥ Vehicle road management;

⑦ Public institution services;

(2) Targeted special services:

① daily life;

2 commercial services;

③ Culture, education, health and sports;

4 financial services;

⑤ Brokerage agency intermediary service;

⑥ Social welfare;

(3) Entrusted special services:

When property management enterprises implement property management, the first category is the most basic work, which must be done well. At the same time, according to their own ability and the requirements of residents and employers, determine the specific service items and contents in the second and third categories, adopt flexible and diverse management mechanisms and service methods, do a good job in the management and service of people-centered property management, and continuously expand its breadth and depth.

Causes of property management disputes

Disputes between owners and property management companies may occur for various specific reasons, but fundamentally, they are mainly due to the following reasons:

(A) China's existing property management model is an important reason.

Property management is the owner's independent management of the property, and it is also an activity that the owner disposes of the property, especially the property owned by * * *. As the owner of the property, the owner naturally enjoys the right to manage the property, and the owner has the right to decide whether to hire and which property management company to hire; On the other hand, with the reform of housing system, the socialization and specialization of property management has become a trend, but even so, from the perspective of property management companies, property management is also a kind of service, an activity of accepting entrustment and providing services according to the requirements of owners. But in fact, on the one hand, almost all relevant laws and regulations stipulate that owners need to hire property management companies, and most of them use lengthy chapters to stipulate the rights and obligations of property companies, and even the establishment of owners' committees requires the participation of property companies. On the other hand, property management companies can't correctly grasp their own "positioning", and often confuse the concept of master and servant, and regard the community they manage as their own "independent kingdom", infringing on the rights and interests of owners.

(2) China's existing property management model is an important cause of disputes, but because the formation of property management model has a great relationship with the improvement of relevant national legal systems, it should be further noted that the imperfection of China's property management legal system is the main reason why disputes are frequent and difficult to solve.

On June 8, 2003, the Regulations on Property Management was officially promulgated after being deliberated and adopted at the 9th executive meeting of the State Council, and was officially implemented on September 1. This is the first special law on property management in China. Previously, only Order No.33 of the Ministry of Construction (1994) and some local laws and regulations regulated property management. The Urban Real Estate Management Law (1995) does not regulate property management.

Property management is a new industry in China. Because the legal norms fail to clearly define the legal relationship of all parties involved in property management, including property management enterprises, owners and government departments, the understanding of property management between property management enterprises and ordinary owners is greatly misplaced. Property management companies often act offside, or directly infringe on the rights of owners, or violate the law, such as the forced demolition of illegal buildings in residential areas by property management companies; Owners often vent their anger on property management companies because the government or other owners have violated their rights, such as disputes between neighbors due to neighborhood relations, improper prosecution by property companies and so on.

To sum up, the root cause of frequent property management disputes lies in people's lack of understanding of property management and unclear legal status of all parties. This is due to the imperfection of the existing property management model and related legal norms, especially the unclear provisions on the rights and obligations of all parties in property management.

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