What safety services can property companies provide for owners and residents?

Let me show you the safety service content in the tender: this is the tender for Meilin Village in Shenzhen.

First of all, the main security aspect is to maintain order. Even if some emergencies are handled, it does not mean that the car is mainly responsible for all safety like the police. In short, maintain order and serve the owners.

Six, household theft and vehicle loss responsibility and commitment

In case of any of the following losses, the management office shall be responsible for compensation.

(a) the basement owners parked vehicles, identified by the public security organs, belonging to foreign criminals in the area of theft, full compensation.

(two) belong to the management is not in place, the loss caused by dereliction of duty, full compensation.

(3) Losses caused by improper management: If roads, traffic facilities, various signs and signs are unclear and improper management methods cause losses to the owners, they shall bear part of the compensation according to the actual situation.

(1) Implementation measures: implement a 24-hour public security patrol system, set up a 24-hour alarm center, make full use of intelligent facilities in the community, implement the post responsibilities of security guards, clarify the responsible areas and key parts, and implement district-level management combining fixed-point inspections to ensure the personal and property safety of residents in the community.

(2) Calculation basis: integrated management and paramilitary management and training of security forces. Conscientiously implement the patrol management system, regularly assess the military quality and professional quality, fill in the assessment records, conduct file management, and strictly implement the elimination mechanism. Every security guard should be familiar with the situation in the jurisdiction, behave properly and perform his duties in a civilized manner.

In order to ensure that the public security patrol personnel are in place and keep abreast of any abnormal situation and personal safety of the patrol personnel during the inspection, according to the 50 patrol duty points arranged by Meilin No.1 Village and the characteristics of the park, Meilin No.1 Village Management Office will organize 6 patrols, with 2 people in each class and divided into 6 areas. 24-hour patrol (see patrol route layout). The intelligent center will record the patrol route, the point-to-point time interval of the check-in equipment and the information of the patrol remote controller and walkie-talkie into the computer for control. When there is an abnormal alarm, the monitoring personnel will immediately contact the patrol personnel to confirm the situation category. Under normal circumstances, the patrol personnel will continue to patrol according to the route after handling, and the center will record the cause of the incident. In case of need of support, the intelligent center will send a rapid emergency team to the site to help solve the problem. In case of emergency, it shall be handled according to the company's emergency treatment plan. In order to ensure that patrol personnel and fixed post personnel always maintain a good physical and mental state, we will formulate reasonable duty procedures and rotate mobile posts, fixed posts and patrol routes.

Third, the best choice of patrol route? The best patrol route and advanced traffic communication tools will make the community safe without dead ends and blind spots. Reasonable patrol sign-in works closely with the intelligent command center, handles emergencies in time, and provides fast and reliable support, so that patrol personnel have no worries. Regular rotation of mobile posts and fixed posts, and regular rotation of patrol routes will always keep patrol personnel in a good mental state and abundant physical strength.

(a) the establishment of a monitoring center-led, technical defense-oriented, supplemented by civil air defense prevention system.

Meilin village is a circular courtyard-style building model, surrounded by transparent enclosures and small enclosures in the area. According to these characteristics, we will set up fixed guard posts at the entrances and exits of main roads, small enclosures and high-rise buildings to be responsible for monitoring within the line of sight. The remote location is equipped with a camera monitoring system, which is monitored by the intelligent center. At the same time, it is equipped with security personnel to conduct 24-hour patrol monitoring according to the designated route. At the same time, the intelligent center can also receive home alarms from residents. In this way, an all-round prevention system has been formed.

(2) Establish a rapid response support team to deal with emergencies and ensure the safety of patrol personnel.

Meilin Village Management Office will divide the interior of the community into four parts and five peripheral areas for patrol management according to the characteristics of the community and the distribution of patrol sign-in equipment, and at the same time, it will be equipped with a rapid response support team to stand by 24 hours. In order to ensure that reinforcements arrive at the scene of the incident within 3 minutes, it will be conducive to the rapid resolution of the incident and ensure the safety of patrol personnel.

The intelligent monitoring center will command and mobilize relevant forces according to the obtained information, and properly handle all kinds of emergencies in a timely manner.

(three) the implementation of mobile posts and fixed posts, patrol route rotation, so that security personnel always maintain abundant physical strength and the best mental state.

According to the setting of patrol check-in points and camera monitoring points in the community, the community is divided into five areas for 24-hour patrol monitoring according to the area and surrounding environment. (See attached map for patrol route) At present, the residential area has not been completed, and the second phase of the project is still under construction, so we will pay special attention to the patrol in the surrounding areas. With the extension of the project progress, the strength and patrol route will be constantly adjusted to ensure the safety of the community.

Long-term patrol in a single area is easy to cause relaxation and boredom, and long-term patrol is easy to cause physical decline. In order to keep security personnel in a good mental state and abundant physical strength. Meilin Village Management Office will formulate reasonable patrol routes and duty arrangements, so as to rotate fixed posts and mobile posts and patrol routes. Ensure that on-the-job personnel always maintain a good mental state and abundant physical strength.

Fourth, the emergency handling of the alarm

Training for 1000 days and using soldiers for a period of time, whether a team is well-trained and good at fighting, the emergency handling ability at critical moments can better reflect the overall quality of the team. CPM has rich management experience and sufficient human resources. The management office will set up a management team with orderly command, proper dispatch, prohibition and superb technology in Meilin Village. All kinds of emergencies will be solved in an orderly manner in strict accordance with the Emergency Handling Procedure.

Four, management characteristics and safety precautions before and after check-in.

At the initial stage of occupancy in Meilin Village, due to the large scale and area of the community, the project construction has not been completely completed, and the personnel structure in and out of the community is complex, which will bring inconvenience to property management. To this end, CPM will establish a set of operating procedures and quality standards, and implement safety precautions from the beginning of acceptance to the daily management after check-in.

(a) file management, establish and improve the management system and technical files and owners' files.

(two) to strengthen the training and learning of management personnel and engineering and technical personnel, and guide the owners to understand the environment, the overall structure of the house and the relevant rules and regulations and operating procedures as soon as possible.

(3) The handover of the house shall be checked and accepted according to Shen Zhu (1997)No. 16 "Acceptance Rules for Property Management in Residential Areas" of Shenzhen Housing Bureau, and the quality shall be strictly controlled. Serve the owners and reassure them.

(4) Decoration construction team management: check, register, register, time and position the construction team within the jurisdiction, fulfill the responsibility of public security residence and manage the construction contract.

(5) Safety precautions: Meilin Village is fully enclosed for 24-hour uninterrupted patrol, combining technical defense with civil air defense, giving full play to the role of intelligent equipment, comprehensive monitoring, reasonable arrangement, fixed-point and fixed-point patrol inspection. We must do a good job in the registration and regional monitoring of the community to ensure that the owners live and work in peace and contentment.

(six) to establish a high-quality public security team, according to different public security objects, different public security environments and different levels of public security scene, to take corresponding levels of public security measures.

Third-level security: when foreign affairs personnel are present, there will be fires, typhoon signals and natural disasters.

Second-level security: bureau and city leaders are present, assembly and procession, and anti-Europe.

First-level security: provincial and state leaders are present, and major criminal cases occur.

(7) Daily patrol: the fixed-point post is combined with the patrol post, and the motor vehicle, bicycle and foot are combined, and the series patrol scheme with large cycle and small cycle is implemented. Doing one thing in one place is interlocking. In case of any situation anywhere, the first emergency rescue personnel will be in place within 30 seconds, and the second emergency rescue personnel will be in place within 40 seconds (see attached table: emergency patrol map). In case of fugitives, take blocking action and close all intersections in the whole area within 1.5 minutes. Standby reserve 1.5 minutes to enter the site.

(eight) patrol duty requirements:

1. The intelligent command center and designated posts in the area should be on duty 24 hours a day and recorded. Notify patrol security to inquire and deal with suspicious phenomena at the scene immediately.

2. Patrol security guards should promptly correct the random parking of vehicles (the owner's vehicles enter the fixed parking spaces and foreign vehicles enter the temporary parking spaces) to ensure smooth fire exits.

3. If any abnormality is found, it shall be reported to the command center in time, and the command center shall coordinate and handle it. Every time security guards patrol, they should visually check whether the equipment and facilities are in good condition, fill in the inspection record form, and notify the person in charge of the management office in time when problems are found.

This should be no problem. Generally, the contract shall prevail, but the tender will be more comprehensive.