How to complain that water pipes in residential areas often burst?

Legal analysis: Whether the request for maintenance fee is reasonable should be determined according to the contents of the property service contract. When the owners' committee signs an effective property service contract with the property company, the rights and obligations of both parties will be fulfilled in accordance with the contract. The owner or the actual user of the property has the obligation to pay the property management fee, and the property service company has the obligation to provide relevant services as agreed. 1. If the maintenance and update of pipelines are within the scope of property services, they shall be undertaken by the property management company. 2. Items that do not belong to the service scope of the property management company: If the sewer to be dredged and replaced belongs to the equipment and facilities used by * * *, it shall be paid by the special maintenance fund according to the Measures for the Administration of Special Maintenance Fund for Residential Buildings and the Regulations on Property Management; Belong to the proprietary equipment and facilities, by the relevant owners in accordance with the proportion of their respective property construction area. To sum up, if you are not satisfied with the cost sharing of pipeline replacement by the property company, you can take the following measures to protect your rights: 1) Communicate with the owner and ask the property company to disclose the details of cost sharing or undertake relevant obligations; 2) Complain to the administrative department of urban real estate; 3) bring a lawsuit to the court.

Legal basis: Article 942 of the Civil Law of People's Republic of China (PRC) stipulates that the property service provider shall, in accordance with the agreement and the nature of the use of the property, properly repair, maintain, clean, afforest and manage some owners in the property service area, maintain the basic order of the property service area, and take reasonable measures to protect the personal and property safety of the owners.

Property service providers shall take timely and reasonable measures to stop acts that violate laws and regulations such as public security, environmental protection and fire protection in the property service area, report to the relevant administrative departments and assist in handling them.