How to complain about unreasonable charges of plumbers

First of all, we need to collect relevant evidence and materials, including expense details, service contracts, working hours records, etc.

I. Collecting evidence and information

The first thing to do is to collect relevant evidence and information when the plumber collects fees indiscriminately. These evidences may include the details of expenses provided by plumbers, service contracts, working time records, etc. Ensure that the evidence is true and reliable and can clearly reflect the essence of the problem.

Second, choose the right way to complain.

After collecting enough evidence, you can complain to the relevant units or departments by telephone, email or written form. Specific complaint channels can be selected according to local actual conditions, such as complaining to property service companies, hydropower management departments or consumer rights protection agencies.

Third, describe the problem in detail and provide evidence.

When you complain, you should describe the process and specific situation of the problem in detail, including the behavior of the plumber and the charges. At the same time, provide the evidence and information collected before, so that relevant departments can fully understand the problem and investigate.

Fourth, it requires reasonable explanation and handling.

In the process of complaints, the relevant departments are required to give reasonable explanations and handling opinions. If the complaint is accepted, we should pay attention to the progress of handling, follow up in time, and understand the handling results. If the complaint cannot be properly resolved, you can consider asking for help from the higher authorities or through legal channels.

To sum up:

Complaining about the problem of unreasonable charges by plumbers requires collecting relevant evidence and materials, choosing appropriate complaint methods, describing the problem in detail and providing evidence, and demanding reasonable explanation and handling. In the whole process, we should remain calm and rational and safeguard our rights and interests through legal channels.

Legal basis:

People's Republic of China (PRC) price method

Article 13 stipulates that when selling, buying goods and providing services, business operators shall clearly mark the price according to the provisions of the competent pricing department of the government, indicating the name, place of origin, specifications, grade, pricing unit, price or service items, charging standards and other relevant information.

Law of the People's Republic of China on Protection of Consumer Rights and Interests

Article 10 stipulates that consumers have the right to fair trade. When purchasing goods or receiving services, consumers have the right to obtain fair trading conditions such as quality assurance, reasonable price and correct measurement, and have the right to refuse the compulsory trading behavior of operators.

People's Republic of China (PRC) Civil Code

Article 186 stipulates that if one party breaches the contract and damages the other party's personal rights and property rights, the injured party has the right to choose to require it to bear the liability for breach of contract or tort.