What is the property director mainly responsible for?

I. Work Requirements

Abide by the company's rules and regulations, have relevant professional titles, have strong sense of responsibility and team management and coordination ability.

Second, the job responsibilities

1, be familiar with and master the overall situation of business households, and establish and improve the archives of business households;

2. Be responsible for formulating and improving the rules and regulations, processes, operation modes, conventions and norms of residential property management and putting them into practice;

3, responsible for the preparation of monthly work summary and next month's plan of the property department, and submit various reports on a regular basis;

4. Responsible for presiding over the work of the property department, presiding over the daily morning meeting, assigning the work of property assistants, regularly assessing property assistants according to their job responsibilities, and putting forward training opinions;

5. Be responsible for inspecting and supervising the work of the property assistant and auditing the work diary of the property assistant;

6. Supervise the property assistant to receive visits and complaints from business owners, and contact other relevant departments to solve problems as soon as possible and handle them correctly;

7, responsible for collecting complaints and suggestions from operators by visiting operators and viewing network information, actively soliciting opinions from operators by establishing a return visit system, conveying the regulations and notices of the property service center, and doing a good job in residential property management;

8. Be responsible for the business training of the staff of the Property Management Department, and strengthen the service awareness of the staff to the owners/tenants/customers;

9, responsible for the inspection work, at least 2 times a day to conduct a comprehensive inspection of the community;

10, organize greening and cleaning of property management;

1 1, responsible for the supervision and evaluation of the greening, sanitation and hygiene of the community, supervising and inspecting the sanitation and environmental greening of the community, and creating a good community environment;

12, familiar with the basic functions and safety operation procedures of the property building structure, facilities and equipment;

13, responsible for reviewing the declaration of indoor secondary decoration and supervising the decoration supervision;

14, master the charging standard and calculation method of the property service center, actively cooperate with the finance department to pay the fees of the business households and do a good job of reminding them;

15. assist the property service center to make an activity plan for planning community culture;

16. Check and supervise the safety management in various regions, and cooperate with the management department to plan and formulate comprehensive prevention plans and measures for property safety management; Guide the safety precautions and daily work of the whole community;

17. Assist the project leader to carry out the owner satisfaction survey;

18. Cooperate with the management department to conduct regular fire training for the owners/tenants, arrange escape drills under special circumstances, and be familiar with the relevant laws and regulations of property management and various rules and regulations of the property community;

19. Complete all tasks assigned by the project leader.