Xi' an high-speed rail customer service telephone number is 24 hours.

The 24-hour manual customer service hotline of Xi 'an High-speed Railway North Station is 029- 12306, and the 24-hour consultation telephone number for epidemic prevention is 15309233 100.

When leaving the station from Xi 'an North Station, when leaving the station in the middle-high risk area and low-risk area, it is necessary to provide 48-hour negative proof of nucleic acid detection, epidemic prevention travel code and green code of health code. If there is no proof of nucleic acid detection, you can directly carry out nucleic acid detection at the free nucleic acid detection point in Xi 'an North Station.

Xi 'an North Station, located in Xi, Shaanxi Province, China, is affiliated to China Railway Xi Bureau Group Co., Ltd., which is the most important and largest railway passenger hub in northwest China and one of the main passenger stations of Xi 'an Railway Hub. Xi 'an North Station covers an area of 533,000 square meters, with a total construction area of 336,600 square meters, the total height of the main building is 43.6 meters, and the canopy without platform columns is 94,000 square meters.