Resume of excellent customer service supervisor

Sample resume of excellent customer service supervisor

Personal basic information

Last name: Nationality: China.

Current residence: Guangzhou Nationality: Han nationality

Location of registered permanent residence: Guangdong institution:

Marital status: unmarried age:

working strength

Desirable position: website customer service supervisor/specialist/assistant

Working years: 2 titles:

Expected monthly salary: negotiable

Job Type: Full-time

Arrival time: anytime

Business experience

Since March of xx, xx Co., Ltd. has served as the website customer service supervisor. Job Description: Responsible for online store management of Taobao, Paipai and other trading platforms, online product sales, promotion, image processing, etc.

From March of xx to July of xx, I worked as assistant general manager in XX Co., Ltd. Job Description: Responsible for reception, customer service and handling after-sales service complaints, secretarial and administrative work.

From March of xx to July of xx, XX Co., Ltd. served as account manager. Job description: responsible for the improvement and establishment of customer data management system; Responsible for the establishment and improvement of sales service supervision system; Responsible for customer development, product sales/promotion and management; Responsible for handling customer complaints, telemarketing, customer tracking service and team manpower development.

academic degree

Graduate school:

Highest education: junior college

Graduation date: 20 1 1-6

Specialized industry: e-commerce

Start Date End Date The number of professional certificate obtained by the school (institution).

2009-03-04 China Life Insurance Co., Ltd. Insurance Salesman Qualification Certificate.

linguistic competence

Foreign Language: Good English.

Cantonese level: proficient

Putonghua level: proficient

Working ability and other professional knowledge

Familiar with office software, primary computer skills, fast typing, certain administrative and personnel work experience, able to operate graphic design software. Familiar with network promotion and sales, but also have expertise in literature and art.

self-assessment

I am serious and practical, and have a strong sense of responsibility. I am good at thinking independently, analyzing and solving problems. Strong sense of collective honor, strong social adaptability, good expression and communication skills, and skilled operation of computer office software. At the same time, I also accepted some work experience, which not only enriched myself, but also cultivated my various skills. More importantly, I have been shaping my simple, steady and innovative personality according to my rigorous and correct working attitude. In addition, I actively participated in various activities organized by the working group, seized every opportunity, exercised myself, established good interpersonal relationships, and realized that good communication and interpersonal skills were very important, which made me take it as my requirement in social practice. A good work attitude is the basis of achieving work results, which shows people's positive subjective initiative. With strong working ability and correct working attitude, we will get twice the result with half the effort and promote the completion of tasks and the success of our career.

I love what your company is doing, and I sincerely hope that under your leadership, I can contribute to this glorious cause; And keep learning and making progress in practice. The most important thing is ability. I believe your company will think I am the right person for this position! I look forward to an interview with you.

I wish your company a prosperous career!

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