The external wall is leaking, who should I call?

Because the external wall belongs to the public, it is the maintenance scope of the property. However, if it is caused by man-made damage, it should be repaired by the damaging party and bear the corresponding loss responsibility. If the saboteur has no way to repair it, it can be repaired by the property, and the saboteur has to bear the corresponding expenses.

Determine the person responsible for water seepage on the external wall.

1. If it is a newly purchased first-hand house that has not passed the shelf life, then the developer should bear the corresponding responsibility for water seepage on the external wall. Under normal circumstances, the warranty period of the new house is 5 years, and the starting time is the delivery date. In this case, users can trouble the property to ask the developer for maintenance and take responsibility. If developers don't take responsibility, they can seek legal help and safeguard their rights and interests.

2. If the warranty period of the house has expired and the external wall leaks due to poor property management, then the property management company needs to bear the corresponding responsibilities.

3. If the house naturally ages, resulting in water seepage on the external wall, the property management company can withdraw public maintenance funds to repair the water seepage on the external wall. Of course, the withdrawal of maintenance funds must be approved by at least two-thirds of the owners.