How to Strengthen the Fire Safety Management in Property Community

First, the current property fire safety management problems

As an important grass-roots management system in urban community management, property management started late in China, and there are still many problems worth exploring to become a mature socialization, specialization, enterprise and operation of property management. As an important work of property management, fire safety management still has many problems to be solved urgently.

First of all, property management is a civil business activity based on contract, involving many industries and a wide range of business management contents. Although a series of laws and policies have been issued to regulate property management in recent years, the existing laws and policies have not clearly defined the legal status, management responsibilities, management and maintenance funds and legal responsibilities of property fire safety management, resulting in a large number of contradictions and disputes arising from property fire safety management being unresolved. Due to the lack of legal basis, it is difficult for judicial organs to solve more and more property management cases in time, such as unclear management and maintenance responsibilities of fire-fighting facilities and equipment, failure to implement maintenance fees, and fire-fighting facilities becoming fire victims after the fire.

Secondly, because some real estate development and construction are obviously out of touch with property management, design, construction and supervision are not carried out from the whole process of property production, circulation and consumption. This phenomenon of disconnection between construction and use, and between construction and management leads to unreasonable fire safety zoning, separated evacuation of buildings and incomplete fire-fighting facilities and equipment in the process of putting property into use and consumption, leaving inherent hidden dangers.

Thirdly, property fire safety management involves tangible management such as fire facilities maintenance and intangible management such as daily fire management of users in the property area. So far, the scope and content of fire safety management that property management should perform as an enterprise behavior have not been accurately defined.

Fourth, the fire safety management funds involve the maintenance of fire facilities and equipment and the daily fire safety management expenses. Management funds mainly come from two channels: a certain proportion of property management and maintenance funds provided by developers and property management fees charged by property management companies to owners or property users. However, this leads to the following problems: first, the property management and maintenance funds provided by developers are not supervised and retained by the statutory authorities, and developers become "only having children, not raising children", all of which are borne by owners and users, resulting in high property management costs and difficult implementation of maintenance funds; Second, influenced by the traditional concept of housing consumption, owners and users often understand property management as free service or low compensation service. In addition, the contract between the property management company and the owner makes it difficult to collect the fire management fee; Third, the collection, use and management of property management funds are not unified and standardized, which makes payers misunderstand, refuse to pay or delay.

Property management and fire management are not implemented because the funds for fire management are not implemented. After several years of property operation, the fire-fighting facilities and equipment exist in name only due to lack of maintenance.

Fifth, the professional team of property management has not yet formed, and there is a serious shortage of fire safety management personnel with strong professional skills. Facing the modern fire-fighting facilities set in property management, property managers often know very little.

Second, strengthen the prevention and handling of emergencies.

The basis of fire control work lies in prevention, and the root of prevention lies in the people's fire control quality and consciousness. There are constant fires in residential areas and frequent major fires. Most of these fires are caused by human factors. To solve the problem fundamentally, the urgent task is to strengthen education and personnel training, so as to improve the fire awareness of the whole people. Example: One day in September 2008, the climate was dry, and Li, a security officer on duty in an industrial park management office, was patrolling. Suddenly, he found that just after he moved into his new host's house, smoke came out of the window. Li sensitively realized that there was a fire, immediately notified the staff of the management office with the walkie-talkie, and quickly took out the fire extinguisher and rushed to the scene. After receiving the fire alarm information, the staff of the management office started the community alarm bell at the first time. And call 1 19 to call the police. A few minutes later, the fire truck arrived. After the hard rescue of the fire department, the fire was finally put out, but the outer wall of the whole building was blackened, resulting in power failure and water accumulation in some houses. The staff of the residential property management office took photos in time to collect evidence, and at the same time visited the victims one by one, organized personnel to help clean up the accumulated water, and contacted the power department to ensure the timely restoration of power supply. However, it was not until seven o'clock in the evening that electricity was not realized. The management office also contacted the electric power department and explained the interest relationship to them. Half an hour later, the maintenance personnel of the power company rushed to the community and resumed power supply. After the technicians of the management office checked the fire scene, it was initially found that the main cause of the fire accident was the fire caused by improper decoration operation.

Afterwards, the management office put forward the idea and scheme of rectification, which not only safeguarded the interests of the owners, but also avoided the intensification of contradictions, and invited the public security fire control unit to give a lecture on fire control knowledge for the owners. At the same time, the management office also established a fire responsibility system in the community with the neighborhood Committee and the industry Committee in response to the incident.

Fire prevention publicity and education is an important means to mobilize residents to actively participate in fire prevention activities, and it is also an important way to inspire and strengthen residents' fire prevention awareness. Carrying out fire prevention publicity and education activities is an important embodiment of community culture and an important feature of fire safety system in residential quarters. The development of fire publicity and education activities not only depends on the organization of government fire departments, but also should be included in the functional scope of community management organizations and become the conscious behavior of the masses and groups in the community. It is necessary to gradually realize the socialization and humanization of fire protection from the current fire management mode of government fire departments and enhance the affinity between fire protection and people.

Third, strengthen the training of property security personnel and establish a professional security team.

In the final analysis, the safety management of property management enterprises depends on the professional skills of employees. When choosing security personnel, we should first fully consider their adaptability to the profession and the needs of the post. However, in order to meet the needs of service work, professional teams must be established.

First of all, managers must make great efforts in training and ideological education. Only by mastering professional property management knowledge, safety management knowledge and service skills can we reduce mistakes in our work, improve work efficiency, reduce safety risks and ensure property safety. It is necessary to strengthen the training of property management knowledge, fire protection knowledge and other related knowledge through professional training to improve their business knowledge and skills; At the same time, strengthen the training of legal knowledge, so that they can know the law, abide by the law and understand the law, which can not only correctly safeguard the interests of owners and companies, but also protect themselves.

Second, organize security personnel to seriously study relevant security knowledge, and be familiar with and use all kinds of security equipment correctly. At the same time, manage all kinds of equipment, facilities and appliances such as fire fighting supplies within the jurisdiction, and regularly check, test, overhaul and update them to ensure that they are always in good condition.

Conclusion: To sum up, in order to continuously improve the economic, social and environmental benefits of the property and provide a safe and comfortable working and living environment for the owners and users of the property, the property management enterprises should strengthen the fire safety management of the property, and gradually form a professional, socialized, standardized and legal management system of "macro guidance of the government, specific management of the property company, self-prevention of the owners and supervision of fire control institutions".