Neighbors are too noisy, so you can call 12369.

Neighbors are too noisy, so you can call 12369.

1, complain to the property, which is responsible for maintaining the order of the community and can coordinate to solve the noise problem; 2. Call the environmental protection hotline 12369, and the Environmental Protection Bureau is in charge of building noise disturbing people; 3, contact the public security organs, public security organs can deal with noise disturbing people according to law; 4. Call the mayor's hotline 12345 to report noise nuisance. Penalties for noise disturbing people include: social life noise is warned or fined by public security organs; Noise generated by night construction, production of enterprises and institutions, and catering services shall be handled by the environmental protection department. Noise producers should negotiate to solve the problem or bear corresponding compensation.

Handling mechanism of neighbor noise disturbing people;

1, urban management law enforcement department: responsible for urban management law enforcement and handling violations of urban management laws and regulations;

2. Environmental protection department: responsible for monitoring and managing environmental noise and dealing with noise pollution;

3. Public security organs: responsible for maintaining social order and dealing with acts disturbing public order;

4. Neighborhood committee or property management company: responsible for the internal management of the community and coordinating and resolving neighborhood disputes;

5. Court: When other channels cannot be solved, noise disputes can be solved through legal channels.

To sum up, residents can complain to the property, call the environmental protection hotline 12369, contact the public security organ or the mayor's hotline 12345, and the relevant departments will deal with it according to law, including warning and fines. At the same time, noise makers should bear the responsibility of negotiation or compensation to maintain the quiet order of the community.

Legal basis:

People's Republic of China (PRC) Environmental Noise Pollution Prevention Act

Article 58

In violation of the provisions of this law, anyone who commits any of the following acts shall be given a warning by the public security organ and may also be fined: (1) using a tweeter in an area where noise-sensitive buildings are concentrated in urban areas; (two) in violation of the provisions of the local public security organs, organize entertainment, assembly and other activities in public places such as urban streets, squares, parks, etc., and use audio equipment to produce excessive volume that interferes with the surrounding living environment; (3) Failing to take measures in accordance with the provisions of Articles 46 and 47 of this Law, and emitting environmental noise from the indoor environment that seriously interferes with the life of the surrounding residents.

Article 61

Units and individuals that are harmed by environmental noise pollution have the right to require the injurer to eliminate the harm; If losses are caused, compensation shall be made according to law. Disputes over the liability for compensation and the amount of compensation may be settled through mediation by the competent administrative department of environmental protection or other supervisory and administrative departments and institutions for the prevention and control of environmental noise pollution at the request of the parties concerned; If mediation fails, the parties may bring a lawsuit to the people's court. The parties may also directly bring a suit in a people's court.

Article 70

The behavior of social life noise disturbing people in areas where noise-sensitive buildings are concentrated, grassroots mass autonomous organizations, owners' committees and property service providers shall promptly discourage and mediate; If dissuasion or mediation fails, you can report or complain to the department responsible for the supervision and management of noise pollution prevention and control in social life or the department designated by the local people's government, and the department that receives the report or complaint shall handle it according to law.