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Five summary reports on employees' personal work experience.
1. Summary report on employees' personal work experience
In the first half of _ _ _ year, with the care and strong support of the company leaders and the cooperation and help of various departments, the personnel administration department worked hard, earnestly completed all the businesses assigned by the company leaders, and improved the company's rules and regulations, management system and performance appraisal system. Due to the limitation of personal ability, the work effect is not ideal. The work in the first half of this year and the plan for the second half are reported as follows: 1.
1. Strengthen communication and training of employees. With the strong support of General Manager Zhou, we have conducted induction training for new employees for many times, organized new employees' fraternity, enriched employees' spiritual life and enhanced the cohesion of the company team. At ordinary times, we often guide employees to work methods, talk in time, and increase mutual understanding.
2. Strengthen vehicle use management. Let every driver be familiar with the company's vehicle management system, and strengthen supervision and follow-up. In addition to frequent inquiries, I also asked the two supervisors on duty in the storage and transportation department to know the vehicle performance in time and maintain it in time. From June to June, 65438, the company spent more than _ million on fuel alone, more than _ million on maintenance, more than _ million on fines for violation of regulations, annual review and secondary maintenance, and more than _ million on minor accidents.
3. Strengthen system construction and implement departmental management. Constantly improve the system construction, and all departments perform their duties and clarify their responsibilities through the management of the system. After many discussions and studies by the company leaders, the management system of the storage and transportation department, the return management system of the storage and transportation department, the operation process of several specific positions in the storage and transportation department and the management system of the doorman were revised.
4. Strengthen the management of logistics equipment, control the maintenance, repair and procurement of the company's software and hardware as much as possible, and the key equipment is urgent. The purchase of general equipment and gifts should be mastered, and the cost should be reduced as much as possible to ensure the normal operation of the company's business.
5. Do a good job in employee recruitment. According to the fact that the distribution company has a large turnover of personnel (from _ _ year 1 to 10, there were _ _ people leaving in July), we tried to recruit personnel from all aspects. From _ _ year 1 to July 10, _ _ people were recruited to join the company.
6. Improve the performance appraisal system of storage and transportation departments. From June, 65438+_ _ _ year 10, under the leadership of the company, the director of the storage and transportation department took the lead in implementing the performance appraisal system. In March, the whole group, bulk group and evaluation group of the storage and transportation department also began to assess. At the same time, strengthening employee salary management and adjusting employee salary standards in time not only improved employees' enthusiasm, but also controlled labor costs as much as possible.
7. Care about employees' lives. Due to the increase in personnel and high mobility, in addition to increasing the number of dining tables, it is necessary to rearrange the dining table staff every month. Considering the factors such as shift work, ensure that every employee can have enough food, care about employees' rest, adjust shift working hours, reasonably arrange the dormitory to go to bed, and ensure that employees have enough spirit to do things.
Second, there were problems in the first half of the year.
1, lack of professional knowledge in human resource management and administration, lack of self-confidence, and I don't know what to do whenever I have time. I have to bite the bullet and do things because I am afraid that I can't do them well. I am often under the pressure of high intensity and fast pace, and I have had a shrinking mentality.
2. The existing personnel structure of Personnel Administration Department is unclear. Sometimes a few people, sometimes only 1 person. There are several logistics personnel, but they all have fixed jobs to do. When assigning them work, they will do it for a while when they are free, and the work at hand will fall behind, and they will run aground if they don't track the work in time.
3. Due to the limited ability, the work planning is not strong, some work of the department is not implemented in place, and the work is afraid to share with subordinates, which directly affects the quality and time of work. Many problems are thought too much and done too little, which leads to a backlog of work and is not solved in time.
4, work bold management is not enough, lack of innovation consciousness, thinking problems are often cautious, lack of development, doing things is more thinking, more stability, less enterprising.
Three. _ _ _ _ Main work plan for the second half of the year
1, standardize your work style, gain time to study and improve your work ability. Learn more about the theoretical knowledge of enterprise management, gain opportunities for regular companies to observe and learn, get in touch with related businesses outside, broaden their horizons, collect more channels and accumulate more experience.
2, set out to standardize the staff dormitory management system, standardize the staff's living rules, and create a safe, quiet and clean rest environment for employees.
3. Improve the personal accident insurance of drivers and foreign business personnel. The last group bought accident insurance on _ _ _ _10 _12, and it has not expired yet. Now some new drivers and salesmen haven't bought them yet, and they are trying to find a suitable insurance type and purchase method.
4. Reasonably adjust the salary standard of employees, stabilize outstanding old employees, cultivate flexible new employees, set future target positions for employees, and guide employees to make progress. For employees who have obtained certain management positions, it is suggested that the term of office should not be less than half a year, and other positions should be considered after more than half a year.
5. Continue to improve the performance appraisal of all departments of the company, and require all departments to formulate corresponding appraisal mechanisms, with layers of incentives and layers of constraints, so that employees are consistent with the company from action to thought.
2. Employee's personal work experience summary report
The tense and busy _ _ _ has ended. Looking back on this year's work, there are many gains and experiences. For by going up one flight of stairs this year, it is necessary to sum up the gains and losses in last year's work. The following is a summary of my work: 1. Overall evaluation of my work.
As an enterprise, profit is her first goal. "What needs to be explained is the goal, not the purpose". Only by making profits can we achieve a salary increase four times a year, and enterprises can fulfill their responsibilities to employees and society. Profit is also the law of enterprise survival. As a service department, it is our primary task to provide customers with safe, clean and delicious food, but at the same time, we should also generate income and reduce expenses for enterprises. Over the past year, with the joint efforts of all employees and leaders of the branch, our store has achieved double standards. While trying to generate income, we also don't forget the education of economy and safety. This department runs through the safety and economic work throughout the year. Under the condition of ensuring the quality of work and not affecting the rest of service customers and employees, try to reduce costs and arrange safety training. We know that only safety can produce, and every penny saved is the profit of the enterprise and our own profit.
In two years, I have completed the following work.
1, successfully took over the job of chef huatian. I officially took over the work of Huatian Kitchen Department in April, 20001year. Because I have a strong personality, I am eager for militarized management, I want others to obey me in everything, and I am also relatively neat, so I am still a little worried. But I believe that with the help of my leaders and the cooperation of my colleagues, I finally completed the handover. Personnel, revenue and gross profit remained stable in the first three months.
2. Rotation training of enterprise employees. At present, except for one person in the kitchen department, everyone else can skillfully operate at least two jobs in the production area "water removal bar"
3. Training for new employees. From April last year to the end of September, we received and trained 25 new employees in each store. With the help of leaders, we arranged one-on-one training for experienced employees one by one according to the new employee training process. At the same time, we also pay attention to leaving a good first impression on new employees, and look for opportunities to instill in them the rules of self-regulation and restraint in being a man and getting along with others. Focus on strengthening safety training. So far, the new employees trained in our office have not reported any safety accidents to the company.
4. All engineering maintenance that can be handled by the branch company, except gas, shall be handled by the branch company itself, so as to ensure the normal supply and demand of the branch company and not cause trouble to others because of its own work.
Thirdly, there are some problems in my work for various reasons.
1. It is easy to bring personal emotions to work. When you are in a good mood, you will run smoothly. The guards will be satisfied and full of passion. You will be left out when you are unhappy. Try to overcome these situations in the future work.
2. Staff's hygiene awareness needs to be improved, and kitchen utensils decontamination and source hygiene are in progress.
3. Poor self-control. I still remember what Hong Shao told me: If you want to manage yourself well, you must manage yourself well. I can say that I know, understand and understand what the company's training courses and outreach training want us to understand. It's just that too often I indulge myself and don't restrain myself, so I can manage myself well in my future work and life.
Fourth, plan.
1, do every item well every day.
2. Improve safety, production and hygiene measures to improve customer satisfaction.
3. Strengthen education and training, strengthen the quality of employees, and conduct one-on-one training for new employees as much as possible.
4, self-discipline, standardized management, and constantly adjust employee rotation.
5. At the end of this month, submit the detailed plan of gas saving and gross profit control to the branch manager for discussion and implementation.
6. Learn more and enrich yourself.
3. Employee's personal work experience summary report
This work has come to an end and I have a lot to express in my heart. Whenever I am at the end of a period of work, I can't help but think back to my work during this period. I have always been very demanding of myself. Many things can happen after working for a while, especially myself. I think I have made progress in my work in the past few months. _ months of work is not a pleasant thing. In fact, while I am making progress, I also found some places that need improvement. I'll sum it up myself. First, study hard and work hard.
Maybe the hands at work don't care so much, they always take one step at a time. These problems always appear unconsciously. It is absolutely impossible to go one step at a time. I always keep high standards for myself and keep learning new things, no matter what they are, especially those related to my work. I have never forgotten the word "study" in my work, and I can also realize my own shortcomings in my study. I always thought so. I always regard what I have learned at work as the key to my progress. In the past few months, I am still very aware of my shortcomings. In fact, work often does not require us to complete the task, but requires us to do better. After all, work is work, and we will make continuous progress with the mentality of doing one thing well.
In my usual work, seriousness is one thing. I know very well that this requires me to suffer. I have been working hard for the past month. In the face of all kinds of unknown jobs, I have been asking myself and feeling the weight of division of labor, which requires me to adapt very hard. Only by spending more money every day can we adapt quickly at work.
Second, the work results
Compared with last quarter's work, I saw a lot of gains. This period of time is very meaningful. Under my own insistence and the leadership of the company, I completed the sales of _ yuan. Compared with the previous months, I surpassed not only a little bit, but also my own expectations. I have been learning all kinds of skills for months, and I don't force myself to gain much after work. Only through your own efforts can you get this. What I see is how much I can learn in such an environment, which is very important. What I learn is often the key. With these work skills and some related work knowledge reserves, it is not a problem to achieve results.
Third, there is insufficient work.
It is said that mentality affects success or failure. I quite agree. I have seen a lot of these problems in my work these days. I sometimes have a bad mood. Sometimes I feel anxious when I don't know the problem, or I am eager to master something I don't know, but it takes a process. So many questions are beyond my understanding at once. I will improve it.
4. Summary report on employees' personal feelings about their work
In _ _ _ years, with the support and help of company leaders and departments, and with the joint efforts of colleagues, I successfully completed the functional work of the department according to the requirements and deployment of the company. Through one year's study and work, the working mode has made a new breakthrough and the working mode has changed greatly. The work of the management office in the past year is summarized as follows: 1. Daily management of the management office.
Since the company implemented the "three decisions" and sub-management office, this has become a brand-new field of our work. _ _ management office is an important window department of the company's residential property service image, a daily maintenance, management and service organization under the leadership of the general manager's office, and a guarantee department to promote all work to the company's established goals.
The work of the management office mainly includes daily complaint handling, fee leasing, infrastructure equipment maintenance, environmental sanitation, greening maintenance, water and electricity maintenance and security. There are manuscript processing, file management, manuscript approval and delivery, meeting arrangement, study and training, inspection by higher authorities, visits from other units, guidance, etc. In the face of a large number of complicated and trivial daily work, we have strengthened our work consciousness, paid attention to speeding up the pace of work, improving work efficiency, calmly handling various affairs, and strived to be comprehensive, accurate and moderate, avoiding omissions and mistakes. So far, we have basically achieved all our goals.
Second, the daily complaint handling and maintenance work
1, handling complaints. In the whole year, * * * accepted complaints 1432, of which 14_ were handled and 12 were being processed, with a handling rate of 99%. Among them, there were 647 complaints about water and electricity, 49 complaints about house maintenance1piece, 30 complaints about security doors and unit doors1piece, and 64 complaints1piece. Throughout the year, the complaints mainly focused on the water leakage of the residents on the top floor of 1, 2, 10 and 16. The owners on the 2nd and 7th floors complained that the construction noise of Building No.3 disturbed people, and the owners on the 4th floor complained that the hotel room played mahjong at night and there was no roof garden. 16, 17 floor owners complained about the cooking fume and noise of the hotel, and 18 floor complained about the noise of the kindergarten and kitchen fume. Most of them have been dealt with, but the owner of18th floor reported that the lampblack and noise in the kindergarten still exist. After coordination with the person in charge of the kindergarten, the kitchen has been relocated and has been significantly improved.
2, charging work. The annual fee collection work was successfully completed. Except for a few owners who refused to pay for some reason and the property was vacant, all the fees receivable have been recovered. The leasing work is also completed by quality and quantity, which can make full use of resources, revitalize funds as much as possible and generate income for the company.
3. Daily maintenance. This year, according to the work plan formulated by the company at the beginning of the year, the maintenance of basic equipment and facilities such as _ _ _ _ _ and the maintenance of environmental sanitation and greening have been successfully completed.
4. Environmental sanitation. In terms of maintaining landscaping, cleanliness and hygiene, we constantly improve and change management methods, and try our best to make landscaping intact, clean and tidy. There are no green pests, no deaths and no plant diseases in the area all year round, creating a comfortable and warm home for the residents in the area. In, our company won the title of advanced unit of Ivy in Hecheng District.
5. Water and electricity maintenance. Mainly used for water and electricity maintenance and daily management of 35 houses in the area; The annual average monthly loss rate of hydropower is 2.2-2.8%, which is strictly controlled within the allowable range; Four power distribution rooms, five elevators, two booster pumps and fire-fighting facilities in the area are operating normally, and no safety accidents have occurred.
6. Decoration management. According to the work arrangement and plan at the beginning of the year, the decoration management has gradually entered the formal track this year. The new decoration service agreement and management regulations compiled by the company have been implemented, which reasonably blocked the loopholes in the previous imperfect decoration management, implemented the daily patrol registration system, and handled the problems in time when found. The phenomenon of illegal decoration has been significantly reduced and declined, and there have been no safety accidents and major complaints caused by violations.
7. Safety management. This year, the safety work is generally good, and no fire or robbery accidents have occurred in the area. However, in the second half of the year, a car was stolen. Fortunately, the case was solved and the stolen vehicle was recovered. Therefore, there should be no negligence, paralysis and luck in safety work, and more efforts should be made in the access management of foreign personnel and vehicles to avoid similar or more serious accidents.
Third, strengthen study and improve professional level.
Because I feel the burden of this department, and there is a certain distance between the knowledge, ability and experience of some employees in the office and their posts, I have never dared to treat it lightly. I ask all employees to strengthen their professional knowledge, learn from books, learn from leaders around them and learn from colleagues, so I obviously feel that there has been some progress this year.
Through continuous learning and accumulation of experience and knowledge, everyone has a certain working foundation and can deal with various problems in daily work. After one year's training, their organizational management ability, comprehensive analysis ability, coordination ability and written and oral expression ability have been greatly improved, which ensures the normal operation of all work, can treat all tasks with a correct attitude, love their jobs, and strive to implement them in practical work. Actively improve their professional quality, strive for the initiative in work, have a strong sense of professionalism and responsibility, and strive to improve work efficiency and quality.
Four. Existing problems and future efforts
Over the past year, our employees have been able to work conscientiously and creatively, and have made some achievements, but there are also some problems and deficiencies, mainly in the following aspects:
First, most of the staff of the management office are not property professionals, and a lot of work is done and groped, so that sometimes it is not easy to do it, and the work efficiency needs to be further improved.
Second, some work is not detailed enough, and some work coordination is not in place.
Third, the theoretical level of relevant majors is not suitable for the requirements of the company's work.
Fourth, the number of vehicles is increasing, and the roads in the residential area are full of vehicles, which brings great security risks to pedestrians and vehicles. The main reason is the serious water leakage in the central underground parking lot. * * * Parking spaces 125, of which 53 parking spaces are leaking, and the owners are unwilling to park their cars.
Fifth, the water and electricity losses in the base camp, Xinxing Garden and Cuizhuyuan are serious, mainly due to the aging and corrosion of pipeline meters and lax daily inspection management, which leads to serious theft, leakage, running, leakage and dripping.
Sixth, at this stage, many property infrastructures under our jurisdiction have passed the warranty period, and the expenses incurred are now borne by property, real estate and engineering companies.
Seventh, at present, the cost of property management under our jurisdiction is high and there are losses, mainly due to the small scale of the property and the relatively large investment in human and material resources. This kind of property is also an obstacle to the company's benefit growth, which is not conducive to the company's development.
In the new year, we should focus on improving the professional management, service knowledge and work level of property management, and make contributions to the development and growth of the company.
Efforts should be made to:
First, strengthen study and broaden knowledge. Study hard on property professional knowledge and related legal knowledge. Strengthen the understanding of the context and trend of property development, strengthen the understanding and learning of the surrounding environment and the development of the same industry, and have a good idea of the overall planning and current situation of the company.
Second, pay attention to the style construction of this department, strengthen management, unite as one, work hard, and form a good working atmosphere in this department. Continuously improve the service level, support and cooperation ability of the office to the owners and other departments.
The third is to repair the leakage of the central underground parking lot connected with real estate and supermarkets, open the underground parking floor on the seventh floor, relocate the distribution center of Peony Garden Elevated Supermarket, make rational use of it, park the vehicles parked on the roads in the community in the garage in a standardized way, and improve the disorderly parking order of vehicles in the community.
Fourth, strengthen the daily inspection and inspection of hydropower in the jurisdiction, establish a long-term management mechanism, stop the current situation of stealing, leaking, running, leaking and dripping from the source, and minimize the loss of hydropower.
Fifth, in order to change the situation that property, real estate and engineering companies bear the cost of infrastructure maintenance endlessly, the housing maintenance fund must be activated. However, most of the properties undertaken by our company at present belong to pre-stage property management, and it is urgent to set up an owners' committee to negotiate with the owners' committee on the renewal of the property management contract and the use of maintenance funds.
Sixth, in small-scale property communities, owners' committees should be established as soon as possible, and the owners' committees should negotiate with each other to adjust and raise property service fees or the owners should implement autonomous management, so as to achieve a win-win situation for the owners and property management enterprises and avoid our long-term losses.
In the new year, all my colleagues will serve the owners well, safeguard the interests of the company with full enthusiasm, actively provide quality services for the owners, create higher value for the company, and strive to achieve greater and better work results.
5. Summary report of employees' personal work experience
Time flies. With the tense and slightly tense work rhythm, _ _ _ year is drawing to a close. Although my time in the company is not long, the pace of time has not slowed down. After this period of work, I learned a lot. Now I will summarize my work in the past year as follows: 1. Learn business knowledge and do your job well.
Learning is a lifetime thing. I majored in e-commerce, and the engineering data was almost from scratch, so I was blind from the beginning, which greatly hindered my post study. Later, through the timely guidance of leaders and colleagues, coupled with their own in-depth perceptual knowledge and learning, I gradually adapted to the nature and content of the work. Everything is difficult at the beginning, and I made a good start. I believe that my future work will be smooth and my progress will be obvious.
Second, integrate theory with practice and grow in practice.
No matter how rich our theoretical knowledge is, we will eventually return to practice, because the work itself is practical.
In the past, we talked about integrating theory with practice, and subconsciously understood it as turning written theoretical knowledge into passive action. After taking part in the work, I found that my previous thoughts were one-sided or metaphysical, because my previous thoughts were based on complete theories, and nothing really touched on practice, which would lead to the thinness and fragility of my cognitive achievements.
It was not until I came into contact with the actual work and dealt with some problems in my work that I found that theory and practice are actually complementary. The ability to integrate theory with practice requires subjective initiative, and theory and practice are a long-term process of mutual transformation. Our practice needs to take theory as the cornerstone, and then explore and implement it on the basis of theory; In the process of practice, I constantly sum up my thoughts and supplement my theoretical knowledge with fresh nutrition. Theory and practice are a long process of mutual transformation.
Rome was not built in a day. After the accumulation of practice, I have made obvious progress in all aspects of my work. Every time I encounter difficulties, I will humbly ask others for advice, then sum up myself and constantly improve my methods. Although it is not mature and rough at present, I will continue to experience and improve it in my future work.
Third, strengthen ideological and cultural construction and improve comprehensive quality.
As a newcomer to the company, I will also be a new force in the future, and I deeply feel that I have a great responsibility on my shoulders. Company leaders often teach us to learn more knowledge, participate in various activities, exercise our abilities and improve our quality. I usually keep the habit of reading, reading China's classic works and some inspirational books in modern times. Books are the ladder of human progress. I get too many things from books, and a large part of my own progress and enrichment is also contributed by books.
After this stage of work and study, I feel a lot and gain a lot. Despite some progress and achievements, there are still some shortcomings. For example, there are not many creative work ideas, and individual work is not perfect enough, which needs to be improved in future work. In the future, I will seriously study various policies and regulations, strive to make my ideological consciousness and work efficiency reach a new level in an all-round way, make greater and more contributions to the development of the company, and create more space for personal promotion.
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