I will be a property manager soon. How should I manage it? I need your good advice. Thank you.

1, handover process, decoration process, turnkey process, these things you have to design a good form, teach subordinates how to do, you just need to check, these are important parts of the owner's file, which will be of great use in the future, so you must do it well.

2. Establish a good system, the owner shall register for repair, pay a return visit and record the work order. Remember, customer service is only a transit point. We must distribute the owner's needs in a timely and comprehensive manner, make a return visit registration, and avoid confusion of responsibilities when problems arise. There is no need for customer service to do the work, that is, two points: registration and lip service!

3, the owner reception, must be patient, must have the ability to say that black is white, die for survival, every word must be considered, not only for the company, but also for yourself to regress, don't throw yourself outside the cloud nine.

4. If you don't do a good job in other departments, or are complained by the owner, you must handle it carefully, and it is best to solve it privately, so that you can feel comfortable in the company. Don't ruin your relationship with other leaders in other departments because of something, which will only isolate you.

When I first came into contact with this position, the leader told me that no one should be afraid as long as it is for work. That's what I did. As a result, I was isolated by everyone and everything was passive. Later, after careful consideration, it was really not worth the loss. Now I get along well with other departments and everything goes smoothly.

5. Please refer to various system forms of other companies as soon as possible, including system+form+assessment, so as to achieve matching. No matter whether you change people or not, you just need to put this set down seriously and everything will be solved.

Finally, remember: 1, don't treat colleagues as friends at work! No matter what you are in charge of, you must master everything in the company, whether it is maintenance, sanitation or order maintenance. Only when you have mastered everything can you explain clearly when the leader asks, and you can't say "it's none of my business". In this way, although no one said you, no one appreciated you. If the leader can't live without you, your good days are not far away. Remember!

Good luck with your work! My QQ: 54754094, I hope everyone can communicate with each other and promote each other!