Acceptance standard of building visual intercom system

This community is closed; This residential area has an area of not less than 3‰ of the total residential construction area for property management services; The greening rate is above 35% (including water surface); Greening and leisure activity center, site1500m2; Fixed activity hall 100 square meters; 65,438 special fixed parking spaces +0 /3 households; Having a building visual intercom system, a monitoring system, an electronic patrol system or three or more other safety precautions; Fixed stadiums should have at least two facilities.

Second, the housing management:

1. Provide management services for houses and supporting facilities according to relevant laws, regulations, policies and owners' conventions.

2. The main entrances and exits of this community are provided with residential buildings, road layout maps and publicity columns. All intersections, buildings, gates, households and other public facilities in the community are well marked, standardized and beautiful.

3. The appearance of the house (including the roof and terrace) is intact and clean; Male * * * stair wall, ground without damage; External walls and public * * * spaces are free from posting, scribbling, scribbling and hanging; Outdoor signboards, billboards and neon lights shall be set up in accordance with regulations and kept clean and orderly.

4, in violation of the planning of unauthorized construction and unauthorized change of housing use phenomenon timely suggestions, and report to the relevant departments in accordance with the law.

5, balcony closed specifications and colors are consistent.

6, air conditioning installation location is unified, conditional organization and implementation of condensed water centralized discharge.

7, housing decoration according to the provisions of the implementation of decoration management service system; Sign a decoration management agreement with the owner and decoration company, and check the decoration application plan and approval record; Pass management shall be implemented for decoration vehicles and decoration personnel entering and leaving the community; Patrol and inspect the decoration site, with daily patrol records and acceptance procedures; Timely put forward suggestions on the phenomenon of unauthorized removal of pipelines, destruction of housing structure and damage to the interests of others, and report serious problems to relevant departments for handling; Supervise the timely removal of decoration garbage.

Three, facilities and equipment maintenance:

1, the maintenance system is sound, the workplace statement is clear, the work standard and post responsibility system are clear, and the implementation is good.

2.* * * According to the division of responsibilities of supporting construction management of the project, the facilities and equipment are in normal operation and well maintained, and there are equipment ledgers, operation records, inspection records, maintenance records and maintenance records; There are emergency plans, on-site treatment measures and treatment records for equipment failures and major or unexpected events.

3. Implement a 24-hour service duty system. Arrive at the site within half an hour of urgent repair, and make an appointment to arrive at the site at the time agreed by both parties, with a return visit rate of over 90%.

4, water, electricity, elevators, monitoring and other equipment operators skilled, strictly abide by the operating procedures and maintenance specifications.

5. Roads and parking lots should be unblocked, and traffic signs should be complete and standardized.

6, corridor lights, landscape lights and other public lighting equipment intact rate reached more than 98%, according to the provisions of the time switch.

7. The computer room shall be clean and tidy, and the main facilities and equipment shall be clearly marked and complete, with obvious signs of personal safety hazards and preventive measures.

8, rain wells, manure wells check once a month, according to the need to clean and dredge regularly, keep unobstructed, no jam spillover.

9. After receiving the notice of water and power cut from relevant departments, notify the user in advance according to the specified time.

Fourth, the maintenance of public order:

1, the room in the past was beautiful and tidy, and the staff were dressing up. Designated personnel are on duty 24 hours a day, and the main entrances and exits are not less than 12 hours. Verify the entry of motor vehicles into the area; Registration and renewal of foreign motor vehicles.

2, according to the prescribed route and time for 24 hours of uninterrupted patrol, not less than 12 times, the key parts of the community patrol once an hour, and make patrol records. Ask suspicious personnel during the patrol, and report to relevant departments in time when finding fire or security risks and accidents.

3. Public entertainment facilities and pools in the community shall be provided with safety warning signs.

4, guide motor vehicles in and out of the community, orderly driving and parked in the designated location. Non-motor vehicles are parked neatly.

5. A central monitoring room is set up to implement 24-hour safety monitoring and record it in time.

6. Take good care of public property, including doors, windows, fire-fighting equipment, manhole covers, rain grates, sketches, flowers, grass and trees in the community.

7. There are emergency plans for emergencies such as fire and flood.

8, regular fire training for service personnel, to ensure smooth fire exits, fire fighting equipment can be started at any time.

Verb (abbreviation for verb) cleaning service:

1, the public * * * area (hardened ground, primary and secondary roads) in this community is cleaned twice a day, clean and tidy; Outdoor signs, billboards, mailboxes, etc. Wipe it twice a week.

2, public * * * area daily cleaning by designated personnel, keep public * * * area clean without sundry.

3. Male * * * cleans the corridor twice a day; Scrub the handrails twice a day to keep them clean and tidy.

4. Reasonable layout of trash cans, dustbins and garbage bags according to the actual situation of the community.

5. Collect garbage according to the entrance and floor, twice a day.

6, garbage removal Nissan Nissin, no trash can, trash can overflow phenomenon.

7, garbage facilities cleaning twice a day, no smell.

8. Scrub the glass in public areas 1 time every week.

9. Clean up the accumulated water, snow and fireworks on the main roads and secondary roads in time.

10, cleaning inspection, corridor without hanging, graffiti, stacking and other phenomena.

1 1. Establish a disinfection management system, carry out disinfection work according to the actual situation, put disinfection drugs in time, and effectively control pests such as rats, cockroaches, mosquitoes and flies.

12. Keeping pets conforms to relevant regulations, and the violators are persuaded and reported to relevant departments for handling.

Six, greening maintenance management:

1, flowers and trees grow well, without dying or hanging trees, pruning in time, appropriate density and good ornamental effect; The tree shape conforms to the natural characteristics, and the plastic plants keep a certain shape. Dead trees should be cleared within one week and replanted in time.

2, the lawn grows neatly, height does not exceed 10 cm, and timely pruning.

3. The lawn should be cleared of weeds in time to effectively control weeds; No garbage, no cigarette butts and scraps of paper.

4. Hedges are densely covered with branches and leaves, and should be trimmed when they exceed the horizontal line of 10 cm. There are no dead branches, leaves and sundries at the root of the hedge, and the trimming waste shall be removed on the same day.

5, according to the climate and season, timely organization of watering, fertilization and loosening, flowers and trees grow well.

6, timely organize antifreeze to keep warm, prevent pests and diseases, and there are no obvious signs of pests and diseases.

7, garden buildings and ancillary facilities in good condition, clean and undamaged.

8. There are billboards in the green space to remind people to take care of greening.

Seven, integrated management services:

1. Establish property management system and service quality management system, formulate perfect property management scheme and organize its implementation.

2. Sign the property management service contract according to the specifications, and publish the property management service items, contents and property management service fee standards according to the contract.

3, service personnel dress neatly, wear signs, language norms, civilized service.

4.80% of managers hold property management certificates, and 100% of special operators hold valid certificates issued by the government or professional departments.

5, extensive use of computers to manage owner information, housing files, equipment files, charge management, daily office.

6, establish and improve the file management system (including property completion acceptance data, equipment management files, owner information, daily management files, etc.). ), all kinds of basic data, ledger reports and atlas are sound and well preserved.

7. Set up a "service center", publicize the service contact number, and have management personnel to receive residents 24 hours a day, handle public affairs within the scope of the property management service contract, and accept residents' consultation and complaints. The effective complaint handling rate is 65,438+0,000%.

8 provide paid special services and agency services, and publicize service items and charging standards.

9. Pay a return visit in the form of home visit, owner's forum, telephone communication and questionnaire survey, and the return visit rate is over 85%. Once a year, the satisfaction rate is 85%, and the weak links are improved.

10, establish and improve the financial management system, and publish the income and expenditure of property management service fees once every six months.

1 1. Establish a ledger of * * * core facilities and equipment maintenance fund, with clear and accurate accounts, use the * * * core facilities and equipment maintenance fund according to regulations, and regularly announce the deposit and use of the maintenance fund.

12. Convene the first owners' meeting, assist in setting up the owners' committee and cooperate with its work.