As a residential property manager, what should I do if the roads in the residential area are seriously blocked by water?

As a residential property manager, in the face of serious road congestion in residential areas, the following measures can be taken:

1. Start the emergency plan immediately: give priority to dispatching available resources, including arranging staff to clean roads, reminding residents to pay attention to safety and avoid accidents.

2. Determine the source of stagnant water: it may be too much rainfall, or it may be that the underground pipeline is blocked, or even the drainage system is faulty. Determining the source of stagnant water is the key to solve the problem.

3. Inform relevant departments: If the water accumulation problem is beyond the scope of property management, it is necessary to immediately notify relevant departments, such as the housing construction department or the drainage facilities management department, for professional help.

4. Assist residents: We should ensure the safety of residents in the community and provide them with necessary help, such as helping them pass through the stagnant water area or providing temporary transportation.

5. Prevent recurrence: After solving the current problems, we should sum up experience and take preventive measures to prevent similar problems from happening again. For example, strengthen the maintenance of drainage facilities and update the rainwater collection system.

The above is the way for the residential property manager to deal with the serious road congestion in the residential area, so as to ensure that effective measures are taken to solve this problem and minimize the impact on residents' lives.