Does the property management service reach the first-class standard mean that the property service enterprise reaches the first-class qualification?

The first-class service standard of property management is not equal to the first-class qualification.

Property service standards are agreed by the owners and property service enterprises in the property service contract. It is related to the supporting facilities of the community and the service level of the property. Property service standards are linked to property service charges.

The qualification of property service enterprises can only limit the construction area of property service enterprises to undertake property service projects, that is, the scale of property service projects that property service institutions at all levels can undertake is limited.

A first-class qualified realty service enterprise can also provide a third-class realty service standard, and a third-class qualified realty service center can also provide a first-class realty service standard.

Level 1 service standard:

First, basic conditions: the community is closed; Having a property management service room with a total residential construction area of not less than 3‰; The greening rate is above 35% (including water surface); Greening and leisure activity center, site1500m2; More than 300 square meters of fixed activity hall; 65,438 special fixed parking spaces +0 /3 households; Having a building visual intercom system, a monitoring system, an electronic patrol system or three or more other safety precautions; Fixed stadiums should have at least two facilities.

Second, the maintenance of public order:

1, the gatehouse is beautiful and tidy, and the personnel are dressing. Special personnel will be on duty 24 hours a day, with the main entrances and exits not less than 12 hours. Verify the entry of motor vehicles into the area; Registration and renewal of foreign motor vehicles.

2, according to the prescribed route and time for 24 hours of uninterrupted patrol, not less than 12 times, the key parts of the community patrol once an hour, and make patrol records. Ask suspicious personnel during the patrol, and report to relevant departments in time when finding fire or security risks and accidents.

3. Public entertainment facilities and pools in the community shall be provided with safety warning signs.

4, guide motor vehicles in and out of the community, orderly driving and parked in the designated location. Non-motor vehicles are parked neatly.

5. A central monitoring room is set up to implement 24-hour safety monitoring and record it in time.

6. Take care of public property, including doors, windows, fire-fighting equipment, manhole covers, rain grates, sketches, flowers, grass, trees, etc.

7. There are emergency plans for emergencies such as fire and flood.

8, regular fire training for service personnel, to ensure smooth fire exits, fire fighting equipment can be started at any time.

Third, cleaning services:

1, public * * * areas (hardened ground, primary and secondary roads) in residential areas shall be cleaned twice a day to be neat; Outdoor signs, billboards, mailboxes, etc. Wipe it twice a week.

2, public * * * area daily cleaning by designated personnel, keep public * * * area clean without sundry.

3. Male * * * cleans the corridor twice a day; Scrub the handrails twice a day to keep them clean and tidy.

4. According to the actual situation of the community, arrange garbage bins, dustbins and garbage bags reasonably.

5. Collect garbage according to the entrance and floor, twice a day.

6, garbage removal Nissan Nissin, no trash can, trash can overflow phenomenon.

7, garbage facilities cleaning twice a day, no smell.

8. Scrub the glass in public areas 1 time every week.

9, the main roads in the region, the main roads of water, snow, fireworks and sundry clear in time.

10, cleaning inspection, corridor without hanging, graffiti, stacking and other phenomena.

1 1. Establish a disinfection management system, carry out disinfection work according to the actual situation, put disinfection drugs in time, and effectively control the breeding of pests such as rats, cockroaches, mosquitoes and flies.

12, keeping pets conforms to relevant regulations, giving advice to violators and reporting to relevant departments for handling.