123 19+ property complaints

123 19 can complain about property management, and complaints are also useful. 123 19 is the national public service telephone number of the construction industry determined by the Ministry of Construction and the Ministry of Information Industry. It is an urban construction service hotline, covering urban planning, urban housing management, illegal construction, construction quality and safety supervision, city appearance, municipal administration and other industries and social aspects; 123 19 property complaint workflow:

(1). For general information, citizens can access the required services to the hotline center through hotline, fax or network 123 19, and the handling personnel can directly communicate with citizens to solve problems according to the effective information stored in the center;

(2) For the information that needs to be further implemented, after the hotline center understands the situation and combines the actual situation, it is processed by the service center and passed to the relevant responsible units. After the solution is made within the specified time limit, it will be fed back to the hotline center through the hotline service network of the digital urban management call center system, and then the hotline center will pay a return visit to the citizens to ensure that the service is in place.