How to write the property voting form?

1. According to the property bidding documents received from a city's urban-rural fringe, in accordance with the provisions of the Law on the Administration of Bidding and Bidding for Property Management in a City, after inspecting the site and studying all the contents of the above bidding documents, supplementary notices of bidding documents and bidding answering minutes, we are willing to undertake all the management work of the above property with the total bid price in the bidding summary table we want to submit.

2. Once we win the bid, we guarantee to provide services on time and with good quality according to the time limit promised in the summary table of the tender letter submitted by us and the requirements of the contract period in the tender documents.

3. Once we win the bid, we guarantee that the quality of the property management provided reaches the quality level promised in the summary table of the tender letter submitted by us.

4. Once we win the bid, we promise to design and organize management according to the property management team and management organization in the bidding documents. If it is really necessary to change, the owner's consent must be obtained.

We agree that the submitted bidding documents are valid within the validity period of the bid, during which our bid may win the bid, and we will be bound by this.

6. We agree to the terms in the bidding documents and pay the deposit. If we default, we will deduct all the deposit paid.

7. Unless another agreement is reached and takes effect, the tender documents, supplementary notice of the tender documents, tender answering minutes, bid-winning notice and this tender document will constitute a binding contract for us.

Bidder: XXX Property Management Co., Ltd.

Legal representative: XXX.

Date: 2004

Second, the property profile

The property is located in the urban-rural fringe of a city, with a total land area of 55 mu and a total construction area of 120492 m2. Among them, there are 92,368 square meters of houses and 9,774 square meters of shops, and the rest are residential buildings. With a total investment of more than 420 million yuan, there are more than 700 households on floors 7 to 12 of 12, with an area of 30 to 220 square meters, 98 parking spaces for motor vehicles 198 parking spaces for motorcycles and bicycles, and 3 entrances and exits of the community, one of which is the main entrance.

Third, the preparation of property management

(1) After signing the contract, managers, plumbers and security personnel will get involved in the drawings in advance, be familiar with the matters needing attention in the management of building structure, performance, water and electricity pipeline layout and intelligent security monitoring system, and strengthen training, so as to lay a foundation for future improvement, maintenance, repair, preservation and appreciation, and solve worries for the construction unit and the owner.

(2) Establish and sort out the detailed information of the building, organize and sort out the equipment files, data files and owner's data, so as to achieve complete files and orderly management.

(3) According to the relevant documents and the residential characteristics of this residential area, formulate the building management convention, the owner's manual, the job responsibilities of the management office and the staff rules and regulations.

(four) to assist the construction unit to put forward the rectification requirements of the public facilities and equipment of the building.

(5) Formulate detailed equipment, facilities maintenance, house maintenance plan and inspection system, water and electricity facilities equipment inspection plan, public lighting maintenance plan, monitoring and fire protection system maintenance plan, etc.

(6) Standardize the daily management of each department, do a good job in personnel deployment training, all employees must be in place within one month, and conduct on-site training according to the characteristics of project management to improve the actual combat quality.

(seven) should help the owners to check the quality of housing, assist the construction unit to do a good job of acceptance and handover, and sign the housing acceptance certificate.

Four. Daily management and service work after taking over

(a), set up a reception desk, there are full-time administrators to receive residents during the day, handle public affairs within the scope of service, and accept residents' consultations and complaints. The service follows the "twelve-character policy" (i.e. politeness, enthusiasm, friendliness, optimism, initiative and equality).

(2) Safety work:

1. Security personnel should wear uniform and neat clothes, and be polite and enthusiastic.

2. Three-shift security system: 24-hour duty and patrol.

3. The entrance and exit management of the doorman should be strict, the visiting guests should register, and the goods mainly issue the certificate of moving goods.

4. Give full play to the role of 24-hour TV monitoring system, TV split-lens monitoring system and electric control anti-theft lock at the door, and do a good job in intelligent management of the community.

5. Do a good job in fire control, establish a responsibility system for fire prevention and theft prevention, and regularly check fire-fighting equipment.

6, the establishment of fire safety system, to carry out fire knowledge publicity and education activities.

7, equipped with fire control system facilities and equipment, can start at any time.

8. The entrances and exits in the residential area are clearly marked, and the groups, buildings, units (doors) and households are clearly marked. There is an emergency plan for sudden fire, a schematic diagram of fire evacuation is set up, the guiding signs of lighting facilities are in good condition, and emergency evacuation passages are unblocked.

9, strengthen contact with the city security and the nearby police station, establish defense, * * * cooperate to maintain the safety of the building, in order to create a good public security environment.

10. Vehicle transceiver card, under the command of security, enters the underground garage and parking lot. Foreign vehicles are not allowed to enter without permission, and bicycles, motorcycles and electric vehicles are managed by special personnel.

(3), environmental sanitation and greening work:

1, public corridors, public * * * parts and sanitary areas in front of shopping malls in the building, the management office sends full-time hygienists to make garbage every day, the corridors are cleaned every day 1 time, and the floors are mopped every month 1 time; Stair handrails should be scrubbed twice a week; * * * Clean the parts glass every month 1 time; Street lamps and corridor lamps shall be cleaned once every quarter 1 time, and the accumulated water and snow on the main roads of the residential area shall be removed, and they shall be cleaned all day.

2. The living quarters shall be provided with garbage bins according to the buildings, and the garbage shall be bagged, stacked at fixed points and cleaned regularly.

3. The parts used in the second decoration of the house shall be kept clean, and shall not be pasted, scribbled, occupied or accumulated.

4. The commercial outlets are managed in an orderly manner and meet the hygiene standards, and there is no phenomenon of setting up stalls or billboards in disorder.

5, do a good job of secondary water supply hygiene inspection, regular cleaning, and make a good water quality test report; ? Can you stop? Is it rotten? Second; Check every quarter 1 time, and clean up in time; Septic tanks should be inspected every two months 1 time and cleaned once a year.

6. Hire a full-time gardener to carefully maintain and trim the greening of the community. According to different varieties, customs, seasons and growth periods of greening, different maintenance priorities are determined in time and different maintenance schemes are formulated to provide an elegant environment for the community.

(4), housing and equipment, facilities management:

1, housing quality, equipment and facilities maintenance should be timely feedback to the construction unit during the warranty period, to assist the communication between the construction unit and the owner, so as to facilitate the warranty work.

2, negotiate with the owner to do a good job of regular maintenance and warranty of the public parts of the house and equipment and facilities, so as to maintain and increase the value.

3, set up equipment account, and set up signs, to show the difference and understanding.

4. Public lighting and wiring, water and electricity maintenance, security monitoring network, patrol maintenance twice a day, and all equipment shall be maintained according to the maintenance plan.

5. The company shall send people to the construction site for inspection once a day, and put forward rectification opinions in time for the existing problems.

6, minor repairs, the owner on call, 20 minutes to complete; The medium repair will not last all night, and the overhaul will not last more than two days; Rush to the site for urgent repair within 30 minutes, with a timely rate of 100% and a repair rate not higher than 1%, and pay a return visit in time.

(5) Strengthen the follow-up management of the secondary decoration. The management office will sign an agreement with the owner on the relevant provisions of the secondary decoration, check it once in the morning and afternoon, coordinate the neighborhood relationship, guide the owner to decorate according to the regulations, and protect the quality of the house.

Decoration procedures and management flow chart

Dear residents:

When you move to a new house and are ready to decorate the house, please refer to the following procedures for the decoration procedures. It will save you a lot of precious time and make your decoration smooth.

Before the renovation, the owner should ask for information from the management office, and the owner should read the information and consult the management office.

Owner's application for decoration:

1. Fill in the interior decoration application form;

2. Submit the decoration construction drawing or decoration scheme;

3. Provide a copy of the ID card of the decoration worker 1 copy and one-inch photo 1 copy.

The management office reviews the owner's decoration scheme according to laws and regulations.

The owner shall go through relevant formalities:

1, renovation permit;

2, decoration construction personnel pass.

Decoration construction team enters the site for construction.

The management office supervises the owner's decoration construction process.

The owner shall notify the management office after the decoration is completed, and the management office shall be responsible for the acceptance after three months of completion and use.

Acceptance does not affect public facilities, adjacent rooms, etc. The deposit will be refunded without interest, and it is unqualified after rectification and acceptance by the owner.

Special tips for decoration:

1. It is suggested that the owner must put forward the warranty period and warranty payment when signing the renovation contract with the decoration company, so as to control the engineering quality and warranty service of the decoration company;

2. Strictly observe the building decoration time (8: 00-12: 0014: 00-18: 00);

3. It is forbidden for decoration workers to cross the line;

4. Decoration personnel should be equipped with 2 fire extinguishers. It is forbidden to use electric furnaces. Pay attention to fire prevention.

5. When handling materials through stairs, attention should be paid to maintaining public facilities (walls, floors, windows, fire boxes, lamps, entrance doors, elevators, etc.). );

6, garbage bags, according to the location specified by the management office, the decoration garbage is placed on the second floor underground, and the domestic garbage is placed in the trash can between the corridors of each floor;

7. For the benefit of you and other owners, please strictly abide by the provisions of the house decoration management agreement. Thank you for your cooperation!

House decoration management agreement

Party A: XXX Property Management Co., Ltd.

Party b: XXX

In order to ensure the safety of the property and public facilities, prolong the service life, and ensure the preservation and appreciation of Party B's shopping industry, Party A and Party B reach a fee agreement through negotiation:

1. Party A suggests that Party B choose a construction unit with strong strength, good reputation and construction qualification when decorating the interior of the house.

2. Before Party B starts to decorate, it shall apply to Party A seven days in advance and go through the following procedures:

(1) Provide decoration construction drawing or decoration scheme;

(2) Pay the garbage cleaning fee and decoration deposit according to the relevant documents of the Price Bureau and the Housing Authority;

(3) Fill in the application form for secondary decoration.

3. Party B's renovation plan can only be started after Party A has reviewed and issued the renovation construction permit, otherwise Party A's staff has the right to ask Party B to stop the renovation.

4. Party B shall assist the construction personnel to apply for a temporary pass with a copy of ID card and one-inch photo (the cost is 65,438 yuan +00 yuan/copy, and the deposit is 20 yuan/copy). They are not allowed to enter the community without a temporary pass. After the renovation, Party B or the person in charge of the renovation shall return the temporary pass and the renovation construction permit to the property management center and go through the withdrawal procedures.

In order to ensure the residential safety of the owner within the jurisdiction, the construction personnel are not allowed to spend the night in the building, otherwise Party A has the right not to return the temporary pass deposit.

5. Before the renovation, Party B shall provide adequate protection measures for the building structure, installation and renovation to avoid any damage during the renovation. If there is any damage (stains, cracks, scratches, etc.). ) to the public equipment in the building, all the repair costs shall be borne by the relevant owners.

Six, Party B's decoration materials should be in and out of the community according to the route designated by Party A, all decoration materials can only be stored indoors, and littering or anything from upstairs is strictly prohibited. Construction waste shall be bagged indoors and transported to the place designated by Party A on the same day. If it is overdue for more than one day, the management office will be responsible for the demolition, and the expenses incurred will be deducted from the decoration deposit.

VII. Decoration construction time is 8: 00- 12: 00, 14: 00- 18: 00. The management office has the right to take measures such as ordering to stop work or confiscating tools to ensure the normal work and rest time of residents in the community.

Eight, all decoration engineering is limited to indoor, not in the corridor or * * * use area. All tools must be stored indoors and must not occupy public corridors and public areas in residential areas. If Party B's behavior harms the interests of others, it will be responsible for compensating its losses.

Nine, decoration construction, should try to reduce the dust and noise caused by decoration, to avoid interference and inconvenience to other owners. Pay attention to fire prevention and eliminate fire hazards. In case of fire and damage to other owners and facilities, Party B shall be liable for compensation. During the renovation, Party B shall close the entrance door of the unit.

10. Don't pour concrete, sand, ashes, gravel and other sundries into the bathroom or drainage pipe, otherwise Party B will bear the maintenance and dredging expenses arising therefrom.

Eleven, the construction personnel can only operate in the site specified in the Decoration Construction Permit, and shall not arbitrarily string the site, otherwise the pass will be confiscated.

12. During renovation, Party B shall abide by the following provisions:

Exterior wall: In order to maintain the unity, harmony and beauty of the building appearance, the owner shall not make any changes to the windows and exterior walls, modify the windows, dismantle or change the platform windows, add other accessories, or erect advertising signs on the exterior walls and windows.

Structure and appearance:

1. The original structure, appearance and public facilities of the house shall not be changed or damaged, and the use function of the house and supporting facilities shall not be changed, otherwise, Party B shall be responsible for restoring the original state;

2, are not allowed to open, knock indoor columns, bearing beams, etc. , to avoid unsafe hidden dangers;

3. Avoid water pipes, cables, etc. When drilling percussion drill on the floor, the depth shall not exceed10 mm. If the pipeline is damaged due to decoration or affects other residents, it shall compensate for the loss and be responsible for the repair.

Balcony and doors and windows:

1, it is forbidden to close the balcony by itself and install anti-theft railings and other attachments in any form;

2, ceramic tile shall not defile the exterior wall, if this happens, should be cleaned up immediately;

3, it is forbidden to change the entrance door, door cover;

4, it is forbidden to install security net on the window, it is forbidden to install security doors;

5. It is recommended to use waterproof materials for the decoration materials near the window to avoid water seepage leading to qualitative change in the future.

Pipeline:

1, it is forbidden to change the drainage (sewage) pipes in kitchens and bathrooms;

2. If the drainage pipe is buried in the wall, there should be a manhole to facilitate maintenance when the pipe is blocked;

3. Deal with the sewage outlet, floor drain and surrounding waterproofing to avoid water leakage;

4. It is recommended to close the water pipes embedded in the wall after pressure test.

Kitchen and bathroom:

1, it is forbidden to change the original position of kitchen and bathroom;

2, according to the relevant provisions of the gas company, gas pipeline shall not make any changes and buried in the wall, to avoid unsafe factors;

3. It is forbidden to knock and change the ventilation pipe shaft in the public part;

4. The ceiling should be made movable or reserved for inspection for future maintenance;

5. When there is a waterproof layer in the kitchen and bathroom, it is strictly forbidden to chisel the ground or collide with the drain pipe by gravity to avoid leakage, damage the waterproof layer to make up for it and avoid water seepage;

6. When installing the bathtub and toilet, handle the joints to ensure smooth running water and prevent water seepage.

Intelligent facilities and pipelines:

It is strictly forbidden to change the installation position of pipelines of intelligent facilities and equipment belonging to intelligent systems without authorization.

Air conditioning:

1. Determine the location of the indoor unit before decoration, so as to embed the pipeline and socket in advance;

2. Outdoor air conditioners must be placed in designated locations to ensure the unity of the overall appearance;

3, air conditioning drip pipe should be connected to the embedded condensate pipe.

13. During the renovation, Party B is not allowed to connect water and electricity outdoors without permission, otherwise it will be punished as stealing water and electricity.

14. During the renovation, Party B shall not use inflammable and explosive articles with open flames such as electric welding and gas cutting. If necessary, it shall be reported to Party A for approval.

15. Party A has the right to supervise and manage according to the decoration content applied by Party B and this agreement. If Party B violates this agreement, Party A has the right to order it to stop work, detain, confiscate the decoration tools or order it to restore to its original state within a time limit. If losses are caused, Party B shall bear the corresponding liability for compensation.

16. If Party B causes pipeline blockage, water leakage, power failure, damage to * * * used components, * * used facilities and equipment, or causes property and personal losses to others, Party B shall be responsible for repairing and compensating for the losses.

17. After the renovation is completed, Party B informs Party A that Party A will send personnel to check with Party B. After three months' observation, if there is no leakage or other remaining problems, Party B can return the corresponding renovation deposit without interest.

18. This agreement is made in duplicate and shall come into force as of the date of signature and seal by both parties.

Party A: XXX Property Management Co., Ltd. Party B: XXX.

Year, month, day, year, month, day, year, year.

(vi) Management of vacant houses

1. Registration, filing and charging of vacant houses:

A. The vacant rooms taken over by the management office shall be registered by the competent administrator;

B, the administrator will record the vacancy in the vacancy record table;

C. The administrator shall make a dynamic table of vacant houses and submit it to the Director of Public Affairs for filing before the 5th of each month;

D. The charging time for vacant houses starts from the day when the owner is informed to move in. For those who move in in batches, the charging will be made in batches.

2. Maintenance of vacant houses:

A, fully understanding the damage law of houses is beneficial to the scientific management of vacant houses. The law of damage is as follows: in the first ten years of new houses, especially in the first three years, the probability of house damage is relatively large, especially in the first year of vacant houses. If the management is not in place, the hidden damage to the house is great, which is especially important for the future use of the house;

B, according to the seasonal changes, the administrator regularly opens windows to ventilate and cool the vacant rooms. Dry it when necessary to prevent moldy walls and ceilings and deformation of insects and wood products.

C, for finely decorated houses, before the arrival of summer, the sun-dried room should be shaded to prevent wood cracking; Attention should be paid to moistureproof in rainy season to prevent moldy and deformed wood products.

D, consult the relevant electrical instructions, turn on the electrical appliances for trial operation regularly, so as to keep the electrical appliances in good working condition, and pay attention to turn off the power supply in time.

E, the administrator regularly informs the cleaning department to conduct a routine cleaning once a month. For finely decorated houses, the cleaning department should wax regularly and protect wood, marble and metal utensils as appropriate.

F, the administrator should pay attention to the fire prevention and anti-theft work of vacant houses when patrolling the building. If there is any abnormality in the vacant room, report it to the director of public affairs.

(seven), actively carry out convenience services, set up a hotline to facilitate owners, act as an intermediary for owners, buy plane tickets, hire nannies, hire hourly workers, etc.

(8) According to the residential area, adopt the service mode of "star hotel", with a smile, warm and thoughtful service, and try our best to satisfy the owners.

V. Management of necessary materials and equipment plans