What does the golden key mean?

The prototype of "Golden Key" is1the "concierge" of European hotels in the early 9th century. The ancient concierge refers to the "key keeper" of courts and castles.

The international "Golden Key" is a global association with thousands of members in more than 39 countries and regions around the world. China 1997 joined the Association.

The slogan of "golden key" is: "benefit others first, then benefit yourself; Extreme concern, satisfaction and surprise. Find the joy of life in the surprise of the guests. " For Chinese and foreign business tourists, "Golden Key" is the general agent of comprehensive services inside and outside the hotel, a person who can be trusted during the journey, a loyal friend full of friendship, a person who solves troubles and an expert in personalized service.

The extended information "golden key" has a wide range of services: providing guests with the latest popular information, current affairs information and information about holding various activities in the city, and buying tickets for opera houses or football matches for guests; Make plans for group meetings to meet the individual needs of guests, including arranging formal dinners; Design itineraries for some big companies; Take care of the guest's children; You can even send goldfish for guests to friends on the other side of the world.

In some big cities in China, the "Golden Key" agency service is often set up in the hotel lobby. In addition to managing and coordinating the work of porters and doormen, they are also responsible for other concierge services.

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