What if the heating is not hot and nobody cares?

If the heating is not hot, you can complain to the property or heating company or check the heating contract. The unit that signed the contract with you is the unit that complained.

If the heating in public areas is not hot, you can find a property first. If the property is ignored, you can complain directly to the heating company.

If your own heating is not hot, you can call the boiler room or heat exchange station responsible for heating in this area to complain; If the heating company can't handle it, then go directly to the local government heating management office to complain.

Precautions for complaints:

65438+

2. It is possible that the management can't really solve the problem of not being hot, because there are many reasons why the house is not hot, such as poor insulation of the old house; For example, pipeline blockage caused by old heating pipelines; For example, the location of the room (generally, it is easy for a house to stay warm by the edge of the whole building, which is generally called "the end"); For example, neighborhood renovation and heating; For example, the door of the neighbor's house does not open and many other factors.

3. If it is indeed a heating quality problem and the customer service complaint cannot be solved, you can continue to complain to the management's "letters and visits" department. If the problem has not been solved, you can continue to complain to the local, district heating office or district municipal management Committee. If it has not been resolved, you can continue to complain to the petition department of the municipal party Committee and municipal government.

Legal basis:

People's Republic of China (PRC) Civil Code

Article 937 A realty service contract is a contract in which a realty service provider provides realty services such as maintenance of buildings and their ancillary facilities, management and maintenance of environmental sanitation and related order within the realty service area to the owner, and the owner pays the realty fee.

Property service providers include property service enterprises and other managers.

Article 942 A realty service provider shall, in accordance with the agreement and the nature of the use of the property, properly repair, maintain, clean, afforest and manage some owners in the realty service area, maintain the basic order of the realty service area, and take reasonable measures to protect the personal and property safety of the owners.

Property service providers shall take timely and reasonable measures to stop acts that violate laws and regulations such as public security, environmental protection and fire protection in the property service area, report to the relevant administrative departments and assist in handling them.