The most effective platform for online complaints 12345

12345 it is useful to complain about the property. At present, the convenience service of 12345 is still very good. Generally, complaints will be received at 12345, resolved and replied. Property problems, complaints to 12345, will also come forward to actively communicate and solve. In addition, if the property is not good and there is no rectification, you can ask the local neighborhood Committee to communicate and solve it, and the neighborhood Committee can coordinate the relationship between the property and the owner. If the property is still not rectified, the owner can also complain to the Housing Authority. When the number of complaints increases, the Housing Authority will actively deal with it. You can also complain to the property management office of the local real estate administration. Urban management bureau, land resources or housing authority can consult the local urban management bureau for details. You know, the part of property management is mainly the ancillary facilities of the community, which refers to all kinds of * * * equipment, * * facilities and related venues, greening inside and outside the building, and road management.

Property complaint workflow:

For general information, citizens access the required services to the hotline center through hotline, fax or network, and the accepting personnel directly communicate with the citizens to solve problems according to the effective information stored in the center. For the information that needs to be further implemented, the hotline center will know the situation and, in combination with the actual situation, pass it to the relevant responsible units after being processed by the service center. After the completion within the specified time limit, it will be fed back to the hotline center through the hotline service network of the digital urban management call center system, and then the hotline center will pay a return visit to the citizens to ensure that the service is in place.