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What is Tesla Supercharge?
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The location of the super charging station is usually located near restaurants, shopping centers, WiFi hotspots, etc. Convenient transportation and parking. Each super charging station is equipped with multiple charging piles, which can quickly replenish power.
The following are the details of the terms of use of the super charging network, which apply to all Tesla cars:
In Chinese mainland, the super-charging service is charged by the amount of electricity (kWh), which is also the fairest and simplest method to calculate the actual energy consumption. The specific cost of super charging service varies according to the construction and operation cost of charging station and the charging guide price of local new energy vehicles. You can view the real-time price in the navigation application of the car touch screen. Some vehicles have free super charging credit. After exceeding the limit, the standard excess fee will be charged.
Super charging operation is simple, and charging can be started by plugging in the charging connector. The history of super charging will be displayed in your Tesla account, including the remaining free amount and bill amount (if applicable). Tesla promises that the super charging service is not for profit.
How to find the Tesla super charging station and find the super charging station
How to find the location of all super charging stations?
Visit the Tesla charging map and find the charging station near you.
Is the super charging station open all day?
Most super charging stations provide 24-hour charging service, but the surrounding places and facilities have their own business hours.
There is a super charging station near my home. Do I need to install home charging equipment?
For Tesla owners, home charging is the most convenient and efficient charging method, which is enough to meet your daily travel charging needs. We suggest that qualified car owners install your own charging piles at home or office. Super charging station is more suitable for long-distance travel or short-distance outing.
How to accurately locate the location of the super charging station?
Your car touch screen navigation can display the GPS location information of the super charging station. Car navigation can plan the route to the entrance of a nearby charging station. Enlarge the map to see the exact location of the charging station. For more site information, please click the red lightning icon of the charging station.
How does Tesla determine the location of the super charging station?
The location and distribution of Tesla super charging stations are designed to meet the charging needs of long-distance travel and urban suburbs. We accurately calculate the optimal mileage range according to the vehicle energy consumption model, and then build super charging stations near hotels, catering facilities and shopping centers to facilitate car owners to take a short rest by charging time. Apply to be a Tesla charging partner to attract more Tesla owners to your property.
How to use Tesla super charging pile How to use Tesla super charging pile
How to use the super charging pile to charge?
When the vehicle is parked, insert the charging gun of the super charging pile into the vehicle charging interface. After the connection is successful, the vehicle charging indicator will flash green, indicating that charging has started. You can check the charging progress through the Tesla mobile app.
How to plan my trip according to the location of the super charging station?
The built-in trip planning program on the car touch screen will automatically calculate the route to the destination through the super charging station. In addition, the locations of all super charging stations will be displayed in the vehicle navigation program to help you plan your trip.
How to know the charging rate of the super charging station before arrival?
The car navigation will display the maximum output power of each super charging station. You can also view this information in the Tesla official website charging chart.
This super charge is not as fast as I thought. What are the possible reasons?
When your vehicle is successfully connected to the super charging pile, it will automatically match the appropriate charging rate to charge the vehicle. Due to the influence of battery remaining capacity, battery temperature, super charging station load and extreme weather, the actual super charging rate will be different. When the battery power is low, the charging speed is faster; When the battery is about to be fully charged, the charging speed will slow down. According to the distance of the next destination, it is usually not necessary to charge the battery to 100%.
Does super charging affect the vehicle battery?
Frequent use of Tesla super charging piles (or other fast charging methods) will lead to a slight decrease in the peak charging rate of batteries. In order to ensure the maximum mileage and the safety of the battery, when the battery temperature is very low, the battery is close to full, and the battery condition changes due to use and aging, the charging rate will also decrease. This change in battery condition may lead to a gradual extension of super charging time, about a few minutes at a time.
How to make the super charging pile work at maximum power, thus shortening the charging time?
Each super charging pile is marked with a combination of numbers and letters (for example, 1A, 1B, 2A, 2B), and two charging piles with the same number * * share a power distribution cabinet. When charging piles A and B are connected to vehicles, the power distribution cabinet will dynamically distribute power and supply power to vehicles A and B at the same time. Therefore, if you want to charge faster, please choose a charging pile whose number is not occupied by other vehicles, or a charging pile with the same number as the vehicle that is about to complete charging.
Can operating vehicles such as taxis and network cars use the Tesla super charging station network?
We welcome attention? Vehicles with payment service terms use Tesla super charging network, including commercial vehicles. Vehicles that enjoy unlimited free super-charging service or enjoy free super-charging service during the service life of the vehicle, which are operated for commercial purposes, shall not use the super-charging network. For more details, please refer to the fair use policy of super charging station. If you are a commercial operator, please ensure that your vehicle charging service uses the super charging network after pay-per-view. For other private and public charging solutions, please? Contact us.
What if a non-Tesla vehicle occupies an overcharged parking space?
Most of the super charging parking spaces are Tesla-specific charging parking spaces, but some of them are ordinary parking spaces. Please check the parking sign. If a non-Tesla vehicle occupies Tesla's exclusive super charging parking space, please call Tesla customer service at 400-9 10-0707.
Can I use super charge in rainy and snowy weather?
Yes, Tesla vehicles have considered the influence of bad weather such as rain and snow on charging at the beginning of design. However, under extreme weather conditions, the charging time may change.
What other charging methods are there?
In addition to Tesla Super Charging Station and Tesla Destination Charging Station, all public charging stations that meet the new national charging standards can also charge Tesla cars.
I had a problem charging. What should I do?
Please call Tesla customer service: 400-9 10-0707.
V3 super charging station V3 super charging station
When can I use the V3 super charging station in my area?
2065438+June 2009, we built the first permanent public *** V3 super charging station in Tesla factory in Flimon, California, USA. 20 19 12 Asia's first Tesla V3 super charging station was officially built and opened to the public in Shanghai Jinqiao. In 2020, we will continue to expand the V3 infrastructure around the world.
Can all Tesla vehicles be charged with V3 super charging piles?
All Tesla equipped with a new national charging interface can be charged with V3 super charging piles.
At present, the V3 super charging pile can also support charging through the adapter, and Tesla equipped with a non-new national standard (IEC Type 2) charging interface can also charge at the V3 super charging station.
What is the peak charging power of V3 super charging pile?
The peak charging power of V3 super charging station can reach 250kW.
Can all Tesla vehicles be charged with a maximum power of 250kW?
V3 super charging pile adopts a brand-new structure. When adjacent vehicles charge at the same time, the whole station can enjoy electric energy, which is more efficient. However, the actual peak charging power of each vehicle may be different, and the influencing factors include battery capacity, battery life, charging state, ambient temperature, charging interface type and so on.
How long does it take for V3 super charging station to charge?
Combined with the preheating function of in-transit battery and high-power charging ability, the charging time of V3 super charging station is further shortened compared with V2. At peak power, 15 minutes can supplement the cruising range of the vehicle by about 250 kilometers. The specific charging time depends on battery capacity, battery life, etc.
Is there an extra charge for the V3 super charging station?
The charging policy of V3 super charging station is the same as that of V2 super charging station.
How much is the overtime occupancy fee? Overtime occupancy fee
How much is the overtime occupancy fee?
Overtime occupancy fee refers to the fee that the vehicle still occupies the overcharged parking space after charging when the free parking space of the charging station is less than or equal to 50%. If the vehicle leaves within 5 minutes after charging is completed, no overtime occupancy fee will be charged. It should be emphasized that the purpose of this measure is to improve customer satisfaction, not profit.
How long can the super charging parking space stop?
When your vehicle is fully charged, or the battery is sufficient to reach the next destination, please leave the parking space as soon as possible so that other car owners can charge. Vehicles that still occupy parking spaces after charging will be charged overtime occupancy fees.
bear the cost
How to pay the overcharge fee or overtime occupancy fee?
Every time the vehicle is charged, we will directly deduct the money through the payment method bound to your Tesla account. If you don't bind the payment method, or the deduction is unsuccessful, please log in to your Tesla account and bind a valid WeChat or Alipay account. For more information, please check the service payment terms.
What's the price of super charging service?
When charging at Tesla Super Charging Station, charging information will be displayed at the bottom of the car screen, including location, charging start time and estimated cost. After stopping charging, the fee will be displayed until a new super charging is started.
Note: The estimated amount shown is for reference only and may not be equal to the actual cost. You can check the final payable amount of super charge in Tesla account.
Do you need to bind the payment method for super charging?
Yes, even if your account enjoys unlimited free super charging service, you still need to bind a payment method to pay the possible overtime occupancy fee.
How to bind or delete the payment method in my Tesla account?
After using the super charging service for the first time, please log in to your Tesla account and go to "Charging Bill->; Pay now ",choose WeChat or Alipay, and then scan the QR code with your mobile phone to pay and open confidential payment. You can use "account->; Payment-> Manage payment methods to delete bound payment methods.
Can different vehicles in the same Tesla account be bound with different payment methods?
No, but this feature will be launched in the next few months. At present, the payment method bound in Tesla account will be used to pay the charging fees of all vehicles under the account name.
How to check whether your vehicle exceeds the upper limit of free super charging?
You can check the usage of the vehicle's overcharge limit in the "treasure chest" of Tesla application.
If the vehicle I drive is a company car, how can my company pay for the super charging?
After June 20 19, 17, drivers need to fill in detailed payment information in Tesla account before they can continue to use the super charging network. You can bind a personal payment account or ask your company to bind a company payment account for you.
If necessary, you can download the current month's super charge report through Tesla account at the end of each month, and this function will be launched soon. What is Tesla Supercharge? How to find Tesla Super Charging Station? How to use Tesla super charging pile V3 super charging station? How much is the overtime occupancy fee? @20 19
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