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What are the main contents of property management performance improvement and management measures?
At the same time, it will not limit the service enthusiasm and service effect of employees, which is the most important thing.
Therefore, when formulating management measures, the first consideration is the incentive effect.
Then there is punishment.
The motive is simple. Set a standard for outstanding employees at present.
This standard can be slightly higher than the current daily work standard of employees.
Then give it a try, see the effect, and then decide the reward amount.
After the formal implementation, if it can really promote daily work,
Then if it is improved later, it will become a good management method.
The punishment standard is the same, but the main purpose of punishment is to set for employees.
A red line, the purpose of this red line is to let employees have a bottom line, you know?
What has a significant impact on work or service, so you should be vigilant.
For example, I am now in 10086, and the company's most serious punishment is no entry.
Talk back to customers, because the biggest requirement of the service industry is to promote customers.
Satisfaction. If it is other industries, you can imagine the biggest taboo in the industry.
What is this? Do it, give it a try and see the effect.
The formulation and implementation of a management method generally takes 3 to 8 months.
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