A property in Changsha responded by labeling the owner as "unruly". How should this property be punished?

The relationship between real estate and owners is equal. One party has to pay the property fee, and the other party has to provide corresponding services. It is not allowed to give the owner a nickname at will. However, the property of a residential area in Changsha, Hunan Province has made special remarks to the owners. For example, some people are recorded as unruly, while others are recorded as always not making some negative remarks in the group. Such a property is very unqualified and should be punished, such as apologizing to the owner, and then the company will replace the corresponding property manager.

The community can't live without property. The owners should live in peace with the property and don't always pick unnecessary problems. Property also needs to provide better services. If you accept other people's money, you must meet other people's requirements, otherwise you will definitely be complained by the owners. However, the property in Changsha, Hunan Province inadvertently sent a form to the group and did not withdraw it in time for the owners to see. From the photos on the internet, we can know that the owners have different problems, for example, some people complain about health problems and some people complain about illegal buildings. There may be some owners who have a lot of problems and are directly called unruly people.

After the incident, the property manager claimed that the documents of his work mistakes had passed the draft withdrawal period and the owners could see them. Such a document also makes all owners dissatisfied, and I am particularly sorry. Then I called the owner to apologize. However, the owners' anger cannot be easily erased. After all, they just want to protect their rights and interests, but they are nicknamed at will, which is very annoying. The staff of the company also said that the property manager did this only for the convenience of work, and there may be no malice in itself. The company is also dealing with this problem, and may punish the property manager, such as withholding wages, or directly dismiss him.

Some things can be handled in private, and never take them to the good side, otherwise it will make everyone more embarrassed.