Who should I complain to if the car is scraped and the property is not compensated?

Ms. Zhou lives in Dongjia New Village in Hangzhou. Recently, her car was scratched when it was parked in the community, but the property was not handled on the grounds of unclear monitoring. What the hell is going on here?

The car is zoned in the community, regardless of the property?

Ms. Zhou said that some time ago, she parked her car in the parking space of the community that paid the parking fee for the property and did not leave for three days. When she was ready to drive, she found that there were obvious scratches outside the co-pilot door of the car.

Property: no management obligation to confiscate management fees.

The staff of Dongjia Service Center of several parking properties said that they charged the owners parking fees instead of management fees, so they could only help solve this problem during parking.

We cooperate with the monitoring. If there is no monitoring, we will try our best to help him eliminate all kinds of problems. If the responsible party cannot be found, he can only be advised to report the case. If the police call for monitoring and verification, then we will definitely cooperate with him. Now we only charge parking fees and cooperation obligations.