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Is it illegal for the property to stop water and power?
1. If the owner fails to pay the relevant fees within a reasonable period of time, after being urged, the property service company shall take corresponding measures such as water stoppage and power outage according to the requirements of the relevant entrusting unit;
2. If there is no relevant fee for property collection, the owner will only form a water supply and power supply contract relationship with the relevant units of water supply and power supply. Even if the owner does not pay the water and electricity bills, the property has no right to unilaterally take measures to cut off water and electricity.
The treatment principle of water and power failure of the property is as follows:
1. Stay calm first: in such cases, stay calm first, and don't take drastic or radical actions;
2. Understand the situation: understand the reasons, time and scope of water and power outages of property companies in order to better cope with them;
3. Negotiate with the property company: If you think that the measures of the property company are unreasonable or have problems, you can negotiate with the property company to solve them;
4. Complaining about safeguarding rights: If the problem cannot be solved through consultation, you can complain to the relevant departments or seek legal assistance to safeguard your legitimate rights and interests.
To sum up, owners should be rational, legal and compliant when dealing with such problems, and safeguard their own rights and interests. At the same time, property companies should also abide by relevant laws, regulations and rules to ensure that their actions are legal and compliant.
Legal basis:
Article 44 of the Regulations on Property Management
Within the property management area, water supply, power supply, gas supply, heating, communication, cable TV and other units shall charge relevant fees to the end users.
Where a realty service enterprise accepts the entrustment to collect the fees mentioned in the preceding paragraph, it shall not collect additional fees such as handling fees from the owners.
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