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Service scope of property management company

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The service scope of the property management company includes the basic business of property management, such as building management, equipment management, traffic organization and management, fire control management, public security management, greening management and cleaning management in residential areas, as well as other contents stipulated in the residential area service and property management contract.

The service scope of the property management company:

I. Basic business of property management

1, building management

Property includes the maintenance and repair of public parts of houses and buildings of various types and uses in the community, so as to keep them in good use.

2. Equipment management

The property maintains and repairs public water supply, power supply, heating, air conditioning, ventilation, communication, fuel and other facilities to keep them in good working condition.

3. Community traffic organization and management.

Parallel traffic and vertical traffic (elevators and escalators) in the property management community, including the cleaning of passages, roofs and other spaces, and the maintenance of street lamps.

4, fire management

The establishment and implementation of fire fighting system, the setting of fire fighting equipment and the management of fire fighters.

5. Safety management

Including safety, security, vigilance, etc. Within the scope of the community, but generally there is no mandatory power. It can also be extended to prevent the occurrence and development of violations of the owners' convention, and remind and discourage neighbors from interfering with normal life.

6. Greening management

Refers to the maintenance and necessary renewal of the greening facilities in the community to provide a good ecological environment for the owners.

7. Clean management

Including the discharge and removal of garbage, various wastes, sewage and rainwater, to maintain a quiet and hygienic environment.

Second, the community service of the property.

Including housework, education and health, culture and entertainment, business outlets, social welfare and so on. For this kind of community service carried out by the property, some may be free services, and some may be paid services, such as housework.

Three. Other contents stipulated in the property management contract.

At present, the problems existing in property management mainly include the following manifestations:

1. No formal property management company was established, resulting in low property management level and poor service quality.

2, public facilities special fund is not implemented, resulting in maintenance, construction, maintenance and other issues difficult to solve.

3, the system is not perfect, and the management order is chaotic.

4. The responsibilities between managers and owners are unclear, which affects the normal operation of residential property management.

5. The phenomenon of arbitrary charges is serious.