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Annual Work Summary of Cleaning Department of Property Management Company
Summarizing the written materials of study, work and life in a period, a year and a stage can help us find the laws in study and work. Let's sum it up. Do you want to know how to write a summary? The following is the annual work summary, which I arranged for you in the cleaning department of the property company. Welcome to read the collection.
In the past 20xx years, under the guidance and strong support of company leaders, in accordance with the company's work requirements, in line with the property service tenet of "your satisfaction is our eternal pursuit", in line with the company management philosophy of "people-oriented, customer-oriented, honesty-oriented, quality-oriented", with "improving the level, creating benefits and building brands" as the company's development goal, and through the joint efforts of all employees in the department, with "service first"
I. Personnel management
After the cleaning area is expanded, employees' mood fluctuates and it is very difficult to carry out their work. Therefore, under the premise of not affecting the quality of work, we should communicate with employees in various ways to stabilize their emotions. According to the work requirements of each region, the rational allocation and work of personnel have been strengthened, and the work standards have been adjusted, which basically meets the operation requirements of cleaning without increasing the number of personnel.
Second, training.
The new cleaning staff are trained in cleaning theory and practical operation in different positions, so that the cleaning staff can master cleaning knowledge and meet the basic requirements of the company's cleaning work.
Based on the training of cleaning manual for cleaning personnel, combined with the actual situation at work, the following trainings were focused on: on-site work requirements, cleaning procedures, installation and gfd.
After continuous training and running-in, the cleaning staff has adapted to the existing management methods and workflow, and the staff is basically stable.
Third, the cleaning work mode
At present, there are nine units, mainly in the corridor and the periphery for cleaning. In order to ensure the sanitary quality during cleaning, the frequency of cleaning inspection and cleaning has been strengthened. The existing personnel can basically solve the health problem at any time within 30 minutes, but the corridor is often poor in hygiene during the peak period, which leads to the mess of the corridor. In strengthening the cleaning frequency, the original' fixed plan cleaning' was changed to' cleaning at any time', and the dirt was cleaned immediately, which achieved good results. Recently, due to the projects under construction and municipal road construction, the overall environmental soil is more. Although cleaning has been strengthened, the overall sanitary condition does not meet the requirements, and the cleaning cost has increased. After the construction, it will be thoroughly cleaned to meet the hygiene standards.
Fourth, the completion of the clean-up work
(1) Complete the establishment of cleaning staff and timely correction of working mode.
(2) Complete the daily health maintenance work in peripheral public areas.
(3) Complete the training of new employees.
(4) Complete special cleaning service.
Verb (abbreviation of verb) health quality supervision
In the clean-up work, the supervision of work quality was strengthened, the form was filled in, the work quality was controlled with various records and systems, and the problems existing in the work were summarized and further corrected, which achieved good results.
Six, the problems in the work
1. cannot effectively remove the dirt around.
2. There is a certain gap between the existing daily cleaning frequency of personnel and the frequency required by the company, so it is difficult to meet the standard without increasing personnel.
3. The peripheral hygiene can't reach the cleaning standard in winter.
Seven. Work arrangement for 20xx years
1, strengthen the training of cleaning department.
2. Arrange the daily work of the cleaning department.
3. Strengthen health quality inspection.
4. Strengthen personnel management.
In 20xx, the cleaning work has been improved on the whole, but there are still some shortcomings in the work details, which reduces the cleaning cost. Under the guidance of company leaders and the efforts of all cleaning staff, 20xx will have better performance.
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