Clothes on the roof were stolen and there was no monitoring. How to reply when the property has not done anything? How did the property manager reply?

The clothes on the roof were stolen without monitoring, saying that the property had nothing to do with it. It is very sad to hear such a loss, and I can understand the dissatisfaction and disappointment. But without monitoring, it is really difficult to trace the identity of the thief and provide effective evidence. The property will continue to strengthen the security measures of apartments, such as increasing patrols and deploying security personnel, and encourage owners to strengthen self-protection. At the same time, we will actively follow up the relevant matters and provide assistance to the victims.

As a property management party, we attach great importance to the safety and tranquility of the owners and try our best to provide them with a convenient and comfortable living environment. For this kind of theft, we will actively follow up, assist car owners to submit relevant reports, and urge, prevent and crack down on theft.