How to write a training report

In the past two weeks, we visited Long Yuan Shi Jia, Sanwei Shopping Center, Jiaozuo University of Technology and Xiangyi Dongfang County under the guidance of our teacher. Investigate the scope of work, tasks, job requirements and salary of each employee. For the purpose of learning, I completed the internship with the help of the leaders and colleagues of the management office by using the principle of combining theoretical knowledge learned in books with practice.

The most basic property management is the management of the owners. Customer work management is first of all the management of customer information, which needs to register each owner in detail, including unit number, room area, orientation, etc. The exact names, dates of birth and personalities of the owners and members; Contact number, work unit, and even family income. These materials should be filed and classified for easy reference.

Secondly, the customer describes the reception work. Having a customer report is the greatest help to improve our management level, so we should take it seriously, listen carefully, make records, and don't be careless and reply in time. When a customer submits a statement, we should sincerely invite him to the property management office, send him tea, start listening to the customer's story, keep records, and repeat the general process of the customer's statement after the customer has finished speaking.