Job Recruitment Website - Property management company - How can I engage in property management related work?
How can I engage in property management related work?
2. If you receive a complaint from the owner, you must wait patiently and report to the senior management in time. Property management companies must be real-time and effective when handling complaints. No matter whether the owner's complaint is reasonable or not, the property management personnel must listen patiently and answer questions. After accepting the owner's complaint, the complainant must classify the complaint information and give the feedback information to the department head for timely treatment.
3. Safety is the first requirement. As the housekeeper of the community, the property management company must pay attention to the safety protection in the community, maintain the sense of responsibility for the standardized management of the community, and reduce the potential safety hazards. There are also public facilities, mainly including a series of facilities such as medical and health care, culture and sports, and community service. A good property management company should not only carry out daily maintenance of these public facilities, but also give the benefits generated by these public facilities to the owners.
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Doing a good job in property management plays an important role in maintaining social stability, creating a good environment for the broad masses of the people and economic development, and accelerating the pace of urbanization. At present, there are still many problems in property management, such as imperfect planning, irregular management, inconsistent fees and poor service, which need to be studied and solved urgently. To do a good job in property management, we must start from the following aspects.
1. It is necessary to further clarify the competent functional departments of property management. Because there were no laws and regulations to regulate property management before, the property management departments in different places are not the same. With the implementation of property management regulations, property management departments should be unified. The Regulations on Property Management stipulates that "the real estate administrative departments of local people's governments at or above the county level shall be responsible for the supervision and management of property management activities within their respective administrative areas".
2. The planning and construction of residential areas need to be further improved. Before the construction of residential areas, the urban planning department should control the constructive planning of residential areas, further improve the infrastructure construction, pay special attention to the planning of office buildings and business buildings, and clearly point out that the ultimate property rights of office buildings and business buildings belong to all owners of residential areas. The construction cost of office building and business building is shared in the housing cost purchased by the owner. "Property Management Regulations" stipulates that the income from business premises will be used for infrastructure construction and property management in residential areas, which is the main way to reduce fees and reduce financial burden.
3. Further strengthen the publicity on the importance of property management. In view of the old idea that property management should be managed by the government, the significance of standardizing property management to improve people's living order and living environment is widely and deeply publicized by using effective channels such as radio, television and newspapers, and people's perceptual knowledge of market-oriented operation of property management is improved to rational knowledge.
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