What does "three treatments and one solution" mean?

Three treatments and one solution: comprehensively investigate and sort out the problems existing in the "three visits" and the accumulated petition cases, enter them into the petition information system, and realize data management. Sort out the existing problems and accumulated cases, and adopt the method of "one case, one leader, one team, one plan and one plan to the end" to solve them within a time limit according to the case situation.

Our city launched the "three treatments and one solution" activity of letters and visits.

Article source: Release date: 1 1-03- 18[ Print] [Close]

China Lanzhou Net March 18 News On March 17, the city's petition work conference was held. The meeting pointed out that our city will fight a tough battle to clean up the accumulated cases, and carry out the activities of "three treatments and one solution" for irregular petitions in Beijing, collective petitions in the province and collective petitions in the city, focusing on handling the 155 accumulated cases and striving to solve them. At the same time, it is necessary to "unblock" the channels of letters and visits, and strive to build the reception hall for letters and visits in the whole city and the reception hall in all counties and districts with an area of not less than 100 square meter this year.

Try to solve all the accumulated cases this year.

From now on, all departments at all levels in the city will comprehensively investigate and sort out the problems existing in the "three visits" and the accumulated letters and visits cases, and enter them into the letters and visits information system to realize data management. Sort out the existing problems and accumulated cases, and adopt the method of "one case, one leader, one team, one plan and one plan to the end" to solve them within a time limit according to the case situation.

At present, the joint meeting of letters and visits in the city has assigned 155 cases of letters and visits accumulated in recent years, requiring relevant counties and departments to handle them as key cases in time, and strive to achieve 50% resolution rate of accumulated letters and visits in the city by the end of June, 80% by the end of August, and 100% by the end of the year, and the rate of "turning complaints into complaints" by petitioners has reached over 80%. The problem of "three visits" decreased by 40% at the end of June, 50% at the end of August and 60% at the end of the year, and efforts were made to achieve the goal of "zero" repetition of "three visits".

Government officials concentrated on "next visit" for three months.

This year, we should focus on the three levels of cities, counties and districts, and carry out in-depth visits by leading cadres to achieve the "three implementations" of personnel, time and effect. Require the "top leaders" in counties and districts and the main leaders of municipal departments to arrange at least 1 day to receive people's visits every month, and other team members take turns to receive people's visits to ensure that 1 county leaders receive people on site every working day; Township (street) leading cadres should always receive visitors from the masses. The heads of counties, districts and departments should make an appointment for reception, visit with cases, resolve cases, and promote the resolution of a number of "nail cases" and "bone cases" with long formation time, complicated cases and long delays.

From now until the end of June, all departments in counties and districts will use three months to focus on the next visit of government officials, go deep into the front line of contradictions and disputes, study and solve the problems that affect the vital interests of the masses one by one with feelings, and fight a annihilation war to solve the outstanding problems of letters and visits.

The reception hall for letters and visits will be completed before the end of the year.

The city will comprehensively promote the "one-volume communication" for letters and visits, and all the procedures for handling, reviewing and reviewing the "three-level termination" of mass letters and visits will be embodied in the "one-volume communication", and the letters and visits will be accepted and assigned step by step in strict accordance with the procedures, reducing the phenomenon of multiple acceptance and buck passing.

The petition information system of cities and counties should be interconnected with the Provincial Bureau of Letters and Calls, and an information sharing mechanism should be established. Our city will speed up the site selection of the city's petition reception hall project and strive to complete it before the end of the year. Counties and districts will also complete reception halls of not less than 100 square meters before the end of the year, and organize key departments to open windows, send people, release official business and conduct joint visits to provide convenience for the masses, and finally realize the requirements of "one-stop reception, one-stop handling and package solution".

It is necessary to establish and improve the system of special funds for letters and visits, and establish special funds for letters and visits according to the standards that the per capita at the municipal level is not lower than 1 yuan and the per capita at the county level is not lower than that of 2 yuan, and the funds will increase year by year with the growth of financial resources.

The city should standardize the petition behavior according to law, and deal with unreasonable petitions, false visits or even violations of the law in strict accordance with relevant laws and regulations, and will not tolerate them. Leaders who block the door of the party and government organs and attack the office space of the organs will be admonished, and serious cases will be dealt with severely according to law.