Property reporting and complaint telephone number

Property reporting and complaint telephone number 123 19.

23 19 can complain about property management, and complaints are also useful. 123 19 is the national public service telephone number of the construction industry determined by the Ministry of Construction and the Ministry of Information Industry. It is an urban construction service hotline, covering urban planning, urban housing management, illegal construction, construction quality and safety supervision, city appearance, municipal administration and other industries and social aspects.

123 19 property complaint workflow:

1. For general information, citizens can obtain the required services from the hotline center by means of 123 19 hotline, fax, internet, etc., and the handling personnel can directly communicate with the citizens to solve problems according to the effective information stored in the center.

2. For the information that needs to be further implemented, the hotline center will know the situation, combine with the actual situation, and pass it to the relevant responsible units after being processed by the service center. After the completion within the specified time limit, it will be fed back to the hotline center through the hotline service network of the digital urban management call center system, and then the hotline center will pay a return visit to the citizens to ensure that the service is in place.